BOTSWANA ACCOUNTANCY OVERSIGHT AUTHORITY BRAND PERCEPTION AND STAKEHOLDER SATISFACTION SURVEY

ABOUT THIS SURVEY

The Botswana Accountancy Oversight Authority (the Authority) is one of the fifty-five (55) jurisdictions in the world with Independent Audit Regulators, and the third in Africa along with Mauritius and South Africa.  The Authority was established through the Financial Reporting Act, 2010, (the Act) as the independent oversight body of the accounting and auditing profession. The principal objectives of the Authority are; to provide oversight to the accounting and auditing services and promote the standard, quality and credibility of providing financial and non-financial information by entities, including public interest entities (PIEs). The detailed objectives of the Authority are set out in Section 5 of the Act.
The Authority is conducting a survey to establish satisfaction levels and brand perception within its stakeholders and has therefore prepared this questionnaire. The results of the survey will go a long way towards identifying key stakeholder interests, expectations and perceptions towards the Authority and this should assist in driving policy change and refocus.
 
All responses will be treated with utmost confidentiality and shall not be disclosed to any third Parties. The Authority values your feedback.
The completed questionnaire should be submitted by: 5th March 2024.
 
Thank you for your cooperation and participation.
1.How did you first know/hear about BAOA?
2.Choose the category under which you fall.
3.Has your entity been reviewed by the Authority before?
4.If your entity has been reviewed by the Authority before, which review was conducted?
5.How do you rate your confidence in the services provided by the Authority.
6.Based on your understanding of the BAOA mandate, how does it add value to you as a stakeholder?
7.State the expectations you have regarding the Authority in the delivery of its mandate.
8.Please tick one box to rate how the existence of the Authority matched your expectations.
9.How can the Authority address expectation gaps with its stakeholders.
10.How do you rate the following? Consider 1 to be poor, 2 to be unsatisfactory, 3 to be fair, 4 to be good and 5 as excellent
1
2
3
4
5
Service
Brand Awareness
Stakeholder Engagement
11.How often do you utilise the Authority's communication platforms below? Consider 1 to be never, 2 to be seldom, 3 to be occasionally, 4 to be frequently and 5 to be very frequently.
Very Frequently
Frequently
Occasionally
Seldom
Never
Information Pamphlets
Website
The Oversight Newsletter
Facebook
LinkedIn
12.What are your satisfaction levels with each of the following?
5. Very Satisfied
4. Satisfied
3. Neither Satisfied or Dissatisfied
2. Dissatisfied
1. Very Dissatisfied
Financial Reporting Act, 2010
Financial Reporting (Amendment) Act, 2020
Financial Reporting Regulations 2021
BAOA Rules 2022
Website
Integrated Reports
The Oversight Newsletter
Facebook
LinkedIn
13.For areas rated 3 or less, what changes/suggestions should the Authority consider?
14.What subject matters from BAOA would interest you?