COVID-19 Business Recovery Survey

Please take time to answer these questions so we can look at and collectively address the most pressing needs of our South Bay businesses and organizations. A significant number of businesses across sectors and industries have been impacted by COVID-19 and banding together to weather the storm and identify collective solutions can have a more meaningful effect.

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* 1. What kind of business do you operate? (Please select one.)

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* 2. Do you own or lease your business space?

OWN

LEASE

NOT APPLICABLE-NO PHYSICAL SPACE

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* 3. How many people does your business employ?

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* 4. Rate the extent to which your business or the service your business provides requires workers to perform job tasks in close proximity to others. (Select the most appropriate choice.)

Don’t work near other people
(beyond 100ft)

I work with others but not closely
(e.g., private office)

Slightly close
(e.g., shared office)

Moderately close
(at arm’s length)

Very close
(near touching)

Don’t work near other people
(beyond 100ft)

I work with others but not closely
(e.g., private office)

Slightly close
(e.g., shared office)

Moderately close
(at arm’s length)

Very close
(near touching)

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* 5. How has COVID-19 affected your business? (Please choose all that apply)

ADDED EXPENSES TO MITIGATE PUBLIC SAFETY RISKS (IE., CLEANING SUPPLIES, GLOVES, MASKS, ETC.)

LOSS OF REVENUE

CHANGE IN INSURANCE RATES

CHANGE OF BUSINESS HOURS

EVENT CANCELLATION

ESTABLISHED ALTERNATIVE MODE OF BUSINESS OPERATION TO SELL AND DELIVER PRODUCTS (IE., ONLINE, TELEPHONE)

CHANGE OF BUSINESS MODEL

REDUCED PARTICIPATION AT GATHERINGS AND EVENTS

ENHANCED SECONDARY MODE OF BUSINESS OPERATION TO SELL AND DELIVER PRODUCTS (IE., ONLINE, TELEPHONE)

EMPLOYEE LAYOFFS, WORKFORCE DISPLACEMENT

OFF-SITE WORKING OPTIONS

INCREASE IN REVENUE OR TYPES OF SERVICE

BUSINESS CLOSURES (VOLUNTARY OR MANDATED)

SUPPLY CHAIN DISRUPTIONS

PAYING RENT, MORTGAGE, LEASE

BUSINESS CLOSURES (TEMPORARY OR PERMANENT)

MAKING PAYROLL THIS PAY PERIOD AND BEYOND

GETTING INVENTORY, SUPPLIES

CUSTOMER TRAFFIC

CHALLENGE ACCESSING GOVERNMENT SUPPORT RELATED TO THE COVID-19 PUBLIC HEALTH EMERGENCY

Other (please specify)

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* 6. Of the factors affecting your business, what are your top three concerns? (List your top 3 concerns in the text box below.)

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* 7. Indicate how your business has adapted resilience tactics/strategies during COVID-19 disruption. (Select all that apply.)

CONDUCT THREAT/IMPACT ANALYSIS

ACTIVATE CRISIS PLAN AND RESOURCES

CREATIVE DEPLOYMENT/RECONFIGURATION OF WORKFORCE

SHIFT IN CORE SERVICE DELIVERY OR BUSINESS MODEL

ADAPTING BUSINESS MODEL IN SERVICE OF COMMUNITY BENEFIT

TRACKED AND APPLIED FOR STIMULUS

Other (please specify)

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* 8. Rank the types of assistance that would be most helpful to your business? Starting with 1 being most important.

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* 9. What types of physical distancing/prevention activities are you willing to implement to create a safe environment and build consumer confidence in your business? (Select all that apply.)

USE/PROVISION OF PROTECTIVE EQUIPMENT/SUPPLIES WORKSPACE/CUSTOMER SPACE RECONFIGURATION

MONITORING AND ENFORCING RULES REGARDING SYMPTOMATIC EMPLOYEES

DISINFECT COMMON AND HIGH TRAFFIC AREAS

CREATIVE USE OF OUTDOOR SPACES FOR SERVICE DELIVERY

POLICIES FOR WORKFORCE CONTACT TRACING

LIMIT NON-ESSENTIAL BUSINESS TRAVEL

ENCOURAGE TELEWORKING

TEMPERATURE CHECKS

STAGGERED SHIFTS AND OTHER WAYS TO LIMIT WORKPLACE STAFFING LOADS

SPECIAL ACCOMODATION FOR VULNERABLE POPULATIONS COLLABORATE WITH OTHER BUSINESSES TO ACCELERATE RECOVERY FOR ALL

PLAN FOR VIRUS SURGING AND BRIEF PERIODS OF SIGNIFICANT MITIGATION TO MINIMIZE IMPACTS OF LONG-TERM CLOSURES

DEVELOP A STRATEGY FOR EACH PHASE OF RECOVERY

UTILIZE TECHNOLOGY AND CREATIVE WAYS TO ENFORCE PHYSICAL DISTANCING

OTHER PREVENTION ACTIVITIES...

Other (please specify)

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* 10. What components of communication and promotion are most valuable for your business? (Select all that apply.)

REGIONAL AGREEMENT ABOUT WHERE WE ARE IN THE RECOVERY PROCESS

UNIFIED COMMUNICATION REGARDING WHEN IT’S SAFE TO REOPEN

COOPERATIVE APPROACH TO ASSURING CUSTOMERS THAT IT’S SAFE TO COME BACK

UNIFIED PROMOTION OF BUSINESSES WITHIN SAME SECTOR

REGIONAL PROMOTION OF REOPENING ACROSS SECTORS

BRANDED COLLATERAL CERTIFYING BUSINESSES AS “SAFE”

HEALTH AMBASSADORS TO HELP REINFORCE AND PROMOTE NON-HEALTHCARE INFECTION CONTROL PRACTICES/BEHAVIORS

Other (please specify)

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* 11. Would you be willing to serve on a Chamber of Commerce workgroup for your industry to brainstorm ideas for a phased reopening?

YES

MAYBE

NO THANKS

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* 12. OTHER INPUT AND CONSIDERATIONS

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* 13. CONTACT INFORMATION (optional)

Contact Name

Name of Business

Business Address

Business Zip Code

Email Address