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TRWA Utility Damage Prevention & Excavation Impact Survey
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1.
System Name
(Required.)
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2.
What type of water or wastewater utility do you operate?
(Required.)
Investor-Owned Utility
Water Supply Corporation
District
City/Municipality
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3.
Does your utility supply water, wastewater or both?
(Required.)
Water
Wastewater
Both
4.
How many water connections does your utility serve?
0-50
51-1,500
1,501-5000
5,001-10,000
10,001-25,000
More than 25,001
5.
How many wastewater connections?
0-50
51-1,500
1,501-5000
5,001-10,000
10,001-25,000
More than 25,001
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6.
Approximately how many linear feet of water lines does your system maintain?
(Required.)
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7.
Approximately how many linear feet of sewer lines does your system maintain?
(Required.)
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8.
Do you have an up-to-date electronic map of your water or sewer lines?
(Required.)
Yes
No
Partial
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9.
In what Texas region does your utility generally serve (choose more than one, if applicable)?
(Required.)
East Texas
Central Texas
West Texas
North Texas
South Texas
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10.
What was your system’s approximate gross annual income in 2024?
(Required.)
Less than $200,000.
$200,001 - $500,000.
$500,001 - $1,000,000.
$1,000,001 - $2,000,000.
More than $2 million
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11.
Is your office open for business during regular business hours 5 days a week, 8 a.m. to 5 p.m.?
(Required.)
Yes
No
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12.
If you are not open during regular business hours, when are you open?
(Required.)
*
13.
How many full-time employees does your system have?
(Required.)
0
1-3
4-8
9-12
13-20
21-30
More than 30
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14.
Is your system currently a member of the Texas 811 Program (call before you dig program)?
(Required.)
Yes
No
15.
If your system is a member of Texas 811, what was the approximate annual cost to comply with 811 requirements in 2024? Please include fees paid to Texas 811, staff time, and other related costs such as equipment, supplies, and vehicle costs.
16.
If your system is not a member of Texas 811, what’s your average annual cost to locate lines and address excavation in 2024? Please include staff time and other related costs such as equipment, supplies, and vehicle costs.
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17.
On average, looking at the past five years, how many line locate requests does your system receive in a month.
(Required.)
*
18.
On average, how much time on average does it take to locate and mark lines for a 1-mile request area
(Required.)
48 hours or less
72 hours
4 days
5 days
6 days
7 days
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19.
How many times has your system’s lines been damaged by excavation activities in the last 5 years?
(Required.)
*
20.
How often has your water or wastewater service been disrupted by excavation-related line damage in the last 5 years?
(Required.)
*
21.
How many times has your system issued a boil water notice due to excavation-related line damage in the last 5 years?
(Required.)
*
22.
Are you in favor of water and wastewater utilities being required to join Texas 811?
(Required.)
Strongly support
Support
Neutral
Oppose
Strongly Oppose
23.
(Optional) Please explain your response to #22 (for example, what benefits or challenges you see for your utility.
24.
Do you have any additional comments or concerns about this issue you would like to share?
