We thank you for sharing your opinion. We strive to offer all of our members world-class customer service, and we want to know how you rate us. This survey consists of 23 questions and should take approximately 5 minutes to complete.
 
Thank you for your participation!

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* 1. Using any number from 0 to 10, where 0 is the worst dental care possible and 10 is the best dental care possible, what number would you use to rate all your or your child’s dental care in the last 12 months?

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* 2. In the last 12 months, how often did your or your child’s regular dentist explain things in a way that was easy to understand?

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* 3. In the last 12 months, how often did your or your child’s regular dentist listen
carefully to you?

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* 4. In the last 12 months, how often did your or your child’s regular dentist treat you with courtesy and respect?

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* 5. In the last 12 months, how often did your or your child’s regular dentist spend enough time with you?

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* 6. Using any number from 0 to 10, where 0 is the worst regular dentist possible and 10 is the best regular dentist possible, what number would you use to rate your or child’s regular dentist?

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* 7. In the last 12 months, how often did the dentist or dental staff do everything they could to help you or your child feel as comfortable as possible during dental work?

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* 8. In the last 12 months, how often did the dentists or dental staff explain what they were doing while treating you or your child?

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* 9. In the last 12 months, how often did your or your child’s dental plan’s customer service staff give you the information or help you needed?

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* 10. In the last 12 months, how often did your or your child’s dental plan’s customer service staff treat you with courtesy and respect?

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* 11. Using any number from 0 to 10, where 0 is the worst dental plan possible and 10 is the best dental plan possible, what number would you use to rate your dental plan?

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* 12. Using any number from 0 to 10, where 0 is not at all likely and 10 is extremely
likely, based on your overall experience with Delta Dental Smiles, how likely are you to recommend Delta Dental Smiles to your family or friends?

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