Telemedicine - Awareness, Knowledge, Attitude & Skills (AKAS) Questionnaire

Introduction and Description

Dear Respondent,

Telemedicine is a new innovative tool that greatly impacted and posited within the healthcare context. This study examines the awareness, knowledge, attitude, and skills of the healthcare professionals within the primary healthcare centers (PHCs) within the National Guard Health Affairs (NGHA).

Please fill in your particulars anonymously and respond to each item of all the sections by choosing one of the responses on the scale. This survey is anonymous, and the data collected will be kept confidential and used for research purposes only. Hence, you are requested to give your straightforward response to indicate your awareness, knowledge, attitude, and skills regarding telemedicine technology. Completing this survey indicates your consent to participate in this research study.

Thanking you in advance for participating in this survey.

Question Title

* 1. What is your health professional background?

Physician

Nurse

Pharmacist

Health Educator

Other (please specify)

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* 2. I am working in PHC at

HCSC

Iskan B

Iskan Y

NGCSC

Dirab

Hail

Najran

Al-Qassim

Rafha

Arar

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* 3. What are your total years of experience in your specialty?

Less than 1 year

1- 3 years

4-6 years

7-9 years

10 years or more

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* 4. What is your age?

18 to 24

25 to 34

35 to 44

45 to 54

55 to 64

65 to 74

75 or older

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* 5. What is your gender?

Female

Male

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* 6. What is the highest level of education you have completed?

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* 7. Which of the following best describes your current relationship status?

Married

Widowed

Divorced

Separated

Cohabiting with a significant other or in a domestic partnership

Single, never married

Prefer not to answer

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* 8. What is your total household income?

Less than SR 20,000

SR 20,000 to SR 34,999

SR 35,000 to SR 49,999

SR 50,000 to SR 74,999

SR 75,000 to SR 99,999

SR 100,000 to SR 149,999

SR 150,000 or More

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* 9. Do you receive work allowances or overtime?

Yes

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* 10. Do you live in..

City/Urban area

Remote/Rural area

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* 11. Indicate your travel time to the intended Primary Health Care (PHC)

less than 10 min

10 min - 20 min

20 min - 30 min

30 min - 45 min

More than 45 min

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* 12. What is the number of seen outpatient cases per day?

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* 13. Do you live with a family?

Yes

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* 14. Do you have previous knowledge of Telemedicine?

Yes

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* 15. Did you utilize Telemedicine before?

Yes

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* 16. If your answer is yes, how can you describe your experience with it?

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* 17. Currently, are you accessing and utilizing any telemedicine technological devices in the PHC?

Yes

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* 18. Are you aware of the following

	Don't Know	Heard of it	Know about it
Information and communication Technology (ICT) can effectively used in the health services.	Information and communication Technology (ICT) can effectively used in the health services. Don't Know	Information and communication Technology (ICT) can effectively used in the health services. Heard of it	Information and communication Technology (ICT) can effectively used in the health services. Know about it
Information Technology (IT) and ICT enabled services are the latest advancements in medical field.	Information Technology (IT) and ICT enabled services are the latest advancements in medical field. Don't Know	Information Technology (IT) and ICT enabled services are the latest advancements in medical field. Heard of it	Information Technology (IT) and ICT enabled services are the latest advancements in medical field. Know about it
Telemedicine is part of medical education technology.	Telemedicine is part of medical education technology. Don't Know	Telemedicine is part of medical education technology. Heard of it	Telemedicine is part of medical education technology. Know about it
Telemedicine and e-health are synonymous terms.	Telemedicine and e-health are synonymous terms. Don't Know	Telemedicine and e-health are synonymous terms. Heard of it	Telemedicine and e-health are synonymous terms. Know about it
Face to face interaction of patient and healthcare providers is possible through telemedicine.	Face to face interaction of patient and healthcare providers is possible through telemedicine. Don't Know	Face to face interaction of patient and healthcare providers is possible through telemedicine. Heard of it	Face to face interaction of patient and healthcare providers is possible through telemedicine. Know about it
Telemedicine provides health care services where distance is a problem.	Telemedicine provides health care services where distance is a problem. Don't Know	Telemedicine provides health care services where distance is a problem. Heard of it	Telemedicine provides health care services where distance is a problem. Know about it
Images can be transmitted to a remote specialist for consultation.	Images can be transmitted to a remote specialist for consultation. Don't Know	Images can be transmitted to a remote specialist for consultation. Heard of it	Images can be transmitted to a remote specialist for consultation. Know about it
Electronic home visits are possible for elderly patients through telemedicine.	Electronic home visits are possible for elderly patients through telemedicine. Don't Know	Electronic home visits are possible for elderly patients through telemedicine. Heard of it	Electronic home visits are possible for elderly patients through telemedicine. Know about it
Rural practitioners can transmit ECG and X-ray to consultants elsewhere i the world and seek their opinion.	Rural practitioners can transmit ECG and X-ray to consultants elsewhere i the world and seek their opinion. Don't Know	Rural practitioners can transmit ECG and X-ray to consultants elsewhere i the world and seek their opinion. Heard of it	Rural practitioners can transmit ECG and X-ray to consultants elsewhere i the world and seek their opinion. Know about it
CME programmes can be done effectively and in a cost effective way through telemedicine.	CME programmes can be done effectively and in a cost effective way through telemedicine. Don't Know	CME programmes can be done effectively and in a cost effective way through telemedicine. Heard of it	CME programmes can be done effectively and in a cost effective way through telemedicine. Know about it
Telemedicine can be used in battlefield casualties, in prisons, for disabled patients and during natural and man-made calamities distance.	Telemedicine can be used in battlefield casualties, in prisons, for disabled patients and during natural and man-made calamities distance. Don't Know	Telemedicine can be used in battlefield casualties, in prisons, for disabled patients and during natural and man-made calamities distance. Heard of it	Telemedicine can be used in battlefield casualties, in prisons, for disabled patients and during natural and man-made calamities distance. Know about it
Telemedicine helps in making medical education to wider group of teachers and students.	Telemedicine helps in making medical education to wider group of teachers and students. Don't Know	Telemedicine helps in making medical education to wider group of teachers and students. Heard of it	Telemedicine helps in making medical education to wider group of teachers and students. Know about it

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* 19. Do you know

	Yes	No
Telemedicine is the use of telecommunication to provide medical information and services.	Telemedicine is the use of telecommunication to provide medical information and services. Yes	Telemedicine is the use of telecommunication to provide medical information and services. No
Patients management with drugs can be done through telemedicine.	Patients management with drugs can be done through telemedicine. Yes	Patients management with drugs can be done through telemedicine. No
Direct full consultation of patients is possible through telemedicine.	Direct full consultation of patients is possible through telemedicine. Yes	Direct full consultation of patients is possible through telemedicine. No
Through Telemedicine Consultation of patients through another professional via the internet is common.	Through Telemedicine Consultation of patients through another professional via the internet is common. Yes	Through Telemedicine Consultation of patients through another professional via the internet is common. No
Patients’ examination can be communicated through telemedicine.	Patients’ examination can be communicated through telemedicine. Yes	Patients’ examination can be communicated through telemedicine. No
Patients’ investigations can be communicated through the telemedicine.	Patients’ investigations can be communicated through the telemedicine. Yes	Patients’ investigations can be communicated through the telemedicine. No
Follow-up of patients can be done through telemedicine.	Follow-up of patients can be done through telemedicine. Yes	Follow-up of patients can be done through telemedicine. No
Management of patients including surgical procedure through the telemedicine.	Management of patients including surgical procedure through the telemedicine. Yes	Management of patients including surgical procedure through the telemedicine. No
Electronic medical record of patients’ registration can be maintained through telemedicine.	Electronic medical record of patients’ registration can be maintained through telemedicine. Yes	Electronic medical record of patients’ registration can be maintained through telemedicine. No
Electronic medical record of patients consultation with healthcare provider.	Electronic medical record of patients consultation with healthcare provider. Yes	Electronic medical record of patients consultation with healthcare provider. No
Health care through the internet is a recognized service.	Health care through the internet is a recognized service. Yes	Health care through the internet is a recognized service. No

Question Title

* 20. What is your attitude towards the following statements?

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Knowing more about computers and applications of ICT in medical field is a must for health professionals.	Knowing more about computers and applications of ICT in medical field is a must for health professionals. Strongly Agree	Knowing more about computers and applications of ICT in medical field is a must for health professionals. Agree	Knowing more about computers and applications of ICT in medical field is a must for health professionals. Neutral	Knowing more about computers and applications of ICT in medical field is a must for health professionals. Disagree	Knowing more about computers and applications of ICT in medical field is a must for health professionals. Strongly Disagree
Telemedicine encourages team working among health professionals which leads to quality health care.	Telemedicine encourages team working among health professionals which leads to quality health care. Strongly Agree	Telemedicine encourages team working among health professionals which leads to quality health care. Agree	Telemedicine encourages team working among health professionals which leads to quality health care. Neutral	Telemedicine encourages team working among health professionals which leads to quality health care. Disagree	Telemedicine encourages team working among health professionals which leads to quality health care. Strongly Disagree
Application of ICT in health care services reduces the financial burden to government.	Application of ICT in health care services reduces the financial burden to government. Strongly Agree	Application of ICT in health care services reduces the financial burden to government. Agree	Application of ICT in health care services reduces the financial burden to government. Neutral	Application of ICT in health care services reduces the financial burden to government. Disagree	Application of ICT in health care services reduces the financial burden to government. Strongly Disagree
Health for all can be easily achieved through ICT enabled health services.	Health for all can be easily achieved through ICT enabled health services. Strongly Agree	Health for all can be easily achieved through ICT enabled health services. Agree	Health for all can be easily achieved through ICT enabled health services. Neutral	Health for all can be easily achieved through ICT enabled health services. Disagree	Health for all can be easily achieved through ICT enabled health services. Strongly Disagree
Health professionals can personally benefit from being more aware of what Telemedicine can offer.	Health professionals can personally benefit from being more aware of what Telemedicine can offer. Strongly Agree	Health professionals can personally benefit from being more aware of what Telemedicine can offer. Agree	Health professionals can personally benefit from being more aware of what Telemedicine can offer. Neutral	Health professionals can personally benefit from being more aware of what Telemedicine can offer. Disagree	Health professionals can personally benefit from being more aware of what Telemedicine can offer. Strongly Disagree
I would attend training courses in Telemedicine if they were offered at my hospital.	I would attend training courses in Telemedicine if they were offered at my hospital. Strongly Agree	I would attend training courses in Telemedicine if they were offered at my hospital. Agree	I would attend training courses in Telemedicine if they were offered at my hospital. Neutral	I would attend training courses in Telemedicine if they were offered at my hospital. Disagree	I would attend training courses in Telemedicine if they were offered at my hospital. Strongly Disagree
patients should be encouraged to have access to medical information through e-mails and websites so that they become better informed of their medical condition.	patients should be encouraged to have access to medical information through e-mails and websites so that they become better informed of their medical condition. Strongly Agree	patients should be encouraged to have access to medical information through e-mails and websites so that they become better informed of their medical condition. Agree	patients should be encouraged to have access to medical information through e-mails and websites so that they become better informed of their medical condition. Neutral	patients should be encouraged to have access to medical information through e-mails and websites so that they become better informed of their medical condition. Disagree	patients should be encouraged to have access to medical information through e-mails and websites so that they become better informed of their medical condition. Strongly Disagree
Telemedicine combined with easy public access to health information and advice will make for a healthier population in the future.	Telemedicine combined with easy public access to health information and advice will make for a healthier population in the future. Strongly Agree	Telemedicine combined with easy public access to health information and advice will make for a healthier population in the future. Agree	Telemedicine combined with easy public access to health information and advice will make for a healthier population in the future. Neutral	Telemedicine combined with easy public access to health information and advice will make for a healthier population in the future. Disagree	Telemedicine combined with easy public access to health information and advice will make for a healthier population in the future. Strongly Disagree
use of Telemedicine will blur the distinction between primary and secondary healthcare by improving the links between patients, nurses, GPs and consultants.	use of Telemedicine will blur the distinction between primary and secondary healthcare by improving the links between patients, nurses, GPs and consultants. Strongly Agree	use of Telemedicine will blur the distinction between primary and secondary healthcare by improving the links between patients, nurses, GPs and consultants. Agree	use of Telemedicine will blur the distinction between primary and secondary healthcare by improving the links between patients, nurses, GPs and consultants. Neutral	use of Telemedicine will blur the distinction between primary and secondary healthcare by improving the links between patients, nurses, GPs and consultants. Disagree	use of Telemedicine will blur the distinction between primary and secondary healthcare by improving the links between patients, nurses, GPs and consultants. Strongly Disagree
use of Telemedicine could encourage more team working in healthcare	use of Telemedicine could encourage more team working in healthcare Strongly Agree	use of Telemedicine could encourage more team working in healthcare Agree	use of Telemedicine could encourage more team working in healthcare Neutral	use of Telemedicine could encourage more team working in healthcare Disagree	use of Telemedicine could encourage more team working in healthcare Strongly Disagree
use of Telemedicine could make the distribution of healthcare more even with more emphasis on prevention	use of Telemedicine could make the distribution of healthcare more even with more emphasis on prevention Strongly Agree	use of Telemedicine could make the distribution of healthcare more even with more emphasis on prevention Agree	use of Telemedicine could make the distribution of healthcare more even with more emphasis on prevention Neutral	use of Telemedicine could make the distribution of healthcare more even with more emphasis on prevention Disagree	use of Telemedicine could make the distribution of healthcare more even with more emphasis on prevention Strongly Disagree

Question Title

* 21. How can you describe your skills om the following

	Unskilled	Learner	Mediocre	Expert
Use E-mails with file attachments.	Use E-mails with file attachments. Unskilled	Use E-mails with file attachments. Learner	Use E-mails with file attachments. Mediocre	Use E-mails with file attachments. Expert
Scan documents and pictures	Scan documents and pictures Unskilled	Scan documents and pictures Learner	Scan documents and pictures Mediocre	Scan documents and pictures Expert
Videoconferencing	Videoconferencing Unskilled	Videoconferencing Learner	Videoconferencing Mediocre	Videoconferencing Expert
Digital photography	Digital photography Unskilled	Digital photography Learner	Digital photography Mediocre	Digital photography Expert
Gain access and search a medical site such as 'Medline', etc	Gain access and search a medical site such as 'Medline', etc Unskilled	Gain access and search a medical site such as 'Medline', etc Learner	Gain access and search a medical site such as 'Medline', etc Mediocre	Gain access and search a medical site such as 'Medline', etc Expert
Participate in e-discussion forums	Participate in e-discussion forums Unskilled	Participate in e-discussion forums Learner	Participate in e-discussion forums Mediocre	Participate in e-discussion forums Expert
Download and upload WebPages and images	Download and upload WebPages and images Unskilled	Download and upload WebPages and images Learner	Download and upload WebPages and images Mediocre	Download and upload WebPages and images Expert
Install and uninstall software	Install and uninstall software Unskilled	Install and uninstall software Learner	Install and uninstall software Mediocre	Install and uninstall software Expert
Use relevant software for reading medical images	Use relevant software for reading medical images Unskilled	Use relevant software for reading medical images Learner	Use relevant software for reading medical images Mediocre	Use relevant software for reading medical images Expert
Set up a web camera	Set up a web camera Unskilled	Set up a web camera Learner	Set up a web camera Mediocre	Set up a web camera Expert
Online chatting	Online chatting Unskilled	Online chatting Learner	Online chatting Mediocre	Online chatting Expert
Burn disc or copy files to external storage devices	Burn disc or copy files to external storage devices Unskilled	Burn disc or copy files to external storage devices Learner	Burn disc or copy files to external storage devices Mediocre	Burn disc or copy files to external storage devices Expert
Establish connectivity	Establish connectivity Unskilled	Establish connectivity Learner	Establish connectivity Mediocre	Establish connectivity Expert

Telemedicine - Awareness, Knowledge, Attitude & Skills (AKAS) Questionnaire

Introduction and Description

Question Title

* 1. What is your health professional background?

Question Title

* 2. I am working in PHC at

Question Title

* 3. What are your total years of experience in your specialty?

Question Title

* 4. What is your age?

Question Title

* 5. What is your gender?

Question Title

* 6. What is the highest level of education you have completed?

Question Title

* 7. Which of the following best describes your current relationship status?

Question Title

* 8. What is your total household income?

Question Title

* 9. Do you receive work allowances or overtime?

Question Title

* 10. Do you live in..

Question Title

* 11. Indicate your travel time to the intended Primary Health Care (PHC)

Question Title

* 12. What is the number of seen outpatient cases per day?

Question Title

* 13. Do you live with a family?

Question Title

* 14. Do you have previous knowledge of Telemedicine?

Question Title

* 15. Did you utilize Telemedicine before?

Question Title

* 16. If your answer is yes, how can you describe your experience with it?

Question Title

* 17. Currently, are you accessing and utilizing any telemedicine technological devices in the PHC?

Question Title

* 18. Are you aware of the following

Question Title

* 19. Do you know

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* 20. What is your attitude towards the following statements?

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* 21. How can you describe your skills om the following

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* 22. If you are a telemedicine user, state the problems faced you in using telemedicine?

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* 23. If you are not using telemedicine, state why you are not using telemedicine?

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* 24. Please be free to give suggestions/recommendations for the effective use of telemedicine.

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* 25. Any other comments.

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* 26. Collector's ID