Workforce Development Training Survey

Workforce issues are a top priority for the Regional Economic Development Center at Yavapai College (REDC). Finding, training, and retaining qualified employees is critical to our municipalities and Yavapai County's economic progress. That is why we are exploring business training needs in this area. The results will help keep the county, your business, and employees at the forefront of new information, methods, skills, and techniques.

This online survey will be active through May 2021. Responses to the survey will help guide the future direction of our local training programs for workforce development. Please take a moment to answer the following questions; your input is essential and extremely valuable.

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* 1. Chamber that you are a member of:

Chino Valley Chamber of Commerce

Cottonwood Chamber of Commerce

Prescott Chamber of Commerce

Prescott Valley Chamber of Commerce

Sedona Chamber of Commerce

Other (please specify)

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* 2. Name of Business/Company

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* 3. What Industry Sector or Profession do you Represent?

Accommodation and Restaurant / Food Service

Retail

Manufacturing

Construction

Health Care

Educational Services

Art, Entertainment and Recreation

Agriculture

Real Estate

Public Administration

Lodging / Hotel

Professional Services (IT, Marketing, etc.)

Health Care and Wellness

Other (please specify)

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* 4. How many employees do you have in Yavapai County?

1-3

4-10

11-25

26-50

More than 50

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* 5. Do you predict your business will add or reduce your workforce over the next 3-12 months?

Adding to the Workforce

Reducing the Workforce

Predict Workforce Numbers to Stay the Same

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* 6. Do you have difficulty attracting and keeping qualified employees?

Yes

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* 7. If you answered "Yes" to question #6 above, please specify why (check all reasons below that apply):

Applicants do not have the basic skills we need.

Applicants do not have the technical skills we need.

Our wage rate may not be competitive with other employers who employ the same type of applicant.

Our technology has changed, and our employees do not have the skills to perform the new job requirement.

Applicants lack resume and interview skills.

Potential employees do not have the appropriate soft or interpersonal skills.

Applicants lack desirable characteristics for a positive work environment, i.e., attendance, dependability, work ethic, and safety.

Other (please specify)

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* 8. What skills do you find lacking in new hires?

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* 9. Please indicate all trainings that would be of interest to you and your business.

Leadership 101

Communicating as a Manager

Creating an Outstanding Customer Experience

Creating Chemistry in Teams

Creative Problem Solving

Critical Thinking Skills

Delivering exceptional Phone Service

Effective Listening Skills

Developing Your Direct Reports

Effective Team Leadership

Emotional Intelligence

Ethics in the Workplace

Leading Others Through Change

Learning to Manage

Managing the Work of Your Direct Reports

Motivating Employees to be Their Best

Onboarding

Practical Project Management

Selling Essentials

Servant Leadership

Social Media at Work

Strategic Planning

Systems Thinking and How to Solve Problems

Team Excellence

Time Management

The Transformational Leader

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* 10. Considering the current and future economic status, do you predict a reduction or increase in your company's commitments to training programs?

Increase

Reduction

No Change Predicted

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* 11. What do you feel is the most effective format of training for you and or your employees?

Classroom / Face-to-Face / In person

Web Live /Satellite / Video Conferencing

Online Training

Combination of Delivery (please specify)

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* 12. What specific types of training are needed for your business, and what training topics do you think will be the most necessary in the future?

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* 13. Please check the locations and times that would best accommodate your workforce training.

Training at the Business / Company site

Training at Yavapai College Campuses / Centers

Training Through Online / Satellite / Video Communications

Daytime Training Hours

Evening Training Hours

Weekend Training Hours

Other (please specify)

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* 14. Please list any specific areas in which you find workforce training is difficult to obtain locally:

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* 15. Please feel free to provide any further feedback / guidance which could benefit your workforce in the future:

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* 16. Are you willing to be contacted for more information? If yes please enter your contact information below.

Name

Company

Address

Address 2

City/Town

State/Province

ZIP/Postal Code

Country

Email Address

Phone Number