Did our crew members introduce themselves?

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* 1. Did our crew members introduce themselves?

Was our ambulance on time?

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* 2. Was our ambulance on time?

Did the ambulance appear clean and in good repair?

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* 3. Did the ambulance appear clean and in good repair?

Did you feel safe throughout the transport?

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* 4. Did you feel safe throughout the transport?

Were you / your Patient comfortable during the transport?

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* 5. Were you / your Patient comfortable during the transport?

Did you feel your needs and feelings were taken into account during the journey?

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* 6. Did you feel your needs and feelings were taken into account during the journey?

Did you observe the crew washing their hands or using hand gel during your tiem with them?

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* 7. Did you observe the crew washing their hands or using hand gel during your tiem with them?

Were you kept informed during the journey?

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* 8. Were you kept informed during the journey?

Did the crew seek your consent to transport and/or provide treatment?

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* 9. Did the crew seek your consent to transport and/or provide treatment?

How would you rate your overall experience of our service?

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* 10. How would you rate your overall experience of our service?

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