Luzerne County 9-1-1 constantly strives toward excellence in dispatching and customer service. Your input and opinions are extremely important in meeting our goals. Please answer the following:

What was the date, approximate time, and address (include city, borough, or township) of your 911 call?
Please include AM or PM

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1. What was the date, approximate time, and address (include city, borough, or township) of your 911 call?
Please include AM or PM

Promptness in answering your call:

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2. Promptness in answering your call:

Competency and proficiency in processing your call and sending help to your location:

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3. Competency and proficiency in processing your call and sending help to your location:

Courtesy and Professionalism from Luzerne County 911 employee:

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4. Courtesy and Professionalism from Luzerne County 911 employee:

Overall Satisfaction with Luzerne County 911 services"

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5. Overall Satisfaction with Luzerne County 911 services"

Additional Comments or Concerns about your experience with Luzerne County 9-1-1

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6. Additional Comments or Concerns about your experience with Luzerne County 9-1-1

The Staff of Luzerne County 9-1-1 thank you for taking the time to participate in the survey and for helping us better serve you.

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