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How Can We Better Serve You?
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1.
Does the library carry items of interest to you?
(Required.)
Yes
No
If not, what would you like the library to add to its collection?
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2.
Do you check items out from the library?
(Required.)
Yes
Sometimes
No
If not, why not? If sometimes, what would encourage you to check items out more?
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3.
Do we offer programs of interest to you or your family?
(Required.)
Yes
Sometimes
No
If not, what programs would you like the library to offer? If so, what programs do you like the best?
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4.
Are you aware of eMedia offerings such as eBooks, eAudiobooks, and eMagazines?
(Required.)
Yes
No
If so, do you know how to use these services?
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5.
Did you know you can request items from other Delaware libraries?
(Required.)
Yes
No
If so, do you know how to do this?
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6.
Are you aware of the library's website and Facebook page? If so, how often do you view them? Check all that apply.
(Required.)
Yes to Facebook--often
Yes to website--often
Yes to Facebook--sometimes
Yes to website-sometimes
Yes to Facebook--never
Yes to website--never
Yes to both--often
Yes to both--sometimes
Yes to both--never
No--never
Do you have any suggestions for our Facebook page or website?
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7.
What are your impressions of the physical space?
(Required.)
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8.
Is the staff friendly and helpful?
(Required.)
Yes
Sometimes
No
If you'd like to, please leave a comment on how we can improve customer service or a positive experience you've had with library staff.
9.
Are you interested in becoming a Friend of the Library? Friends groups help promote interest in, use of, and support for libraries.
Yes
No
Maybe
If so, please leave your name and e-mail address below. If you need more information, please visit our website at http://delawarecity.lib.de.us or call (302) 834-4148.
10.
Is there anything else you'd like to tell the library to help us better serve you?