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AUSPAN Annual Customer Insights Survey 2025
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1.
Which best describes your primary sector?
(Required.)
Agricultural
Industrial
Equine
Mining
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2.
What best describes your experience with AUSPAN?
(Required.)
Completed a project with AUSPAN
Received a quote but did not proceed
Currently in discussions or quoting stage
Haven’t engaged yet but aware of AUSPAN
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3.
What role do you play in construction/build decisions in your business?
(Required.)
Business owner / Director
Operations / General Manager
Project / Site Manager
Procurement / Purchasing
Other
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4.
When researching a new construction partner, where do you start? (Select up to 3)
(Required.)
Google search
Industry events
Referrals / word of mouth
Facebook
Bing Search
Countryman
Field days
LinkedIn
Snapchat
YouTube
Farm Weekly
Instagram
Manufacturer or supplier networks
TikTok
Website browsing
Other (specify)
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5.
In the last 6 months, where have you engaged with or seen AUSPAN content? (Select all that apply)
(Required.)
Google search
Industry events
Referrals / word of mouth
Facebook
Bing Search
Countryman
Field days
LinkedIn
Snapchat
YouTube
Farm Weekly
Instagram
Manufacturer or supplier networks
TikTok
Website browsing
Other (specify)
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6.
Which media influence your perception of contractors or suppliers? (Select no more than 3)
(Required.)
Facebook
Instagram
LinkedIn
YouTube
Countryman
TikTok
Snapchat
Farm Weekly
None of the above
Other (specify)
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7.
What gives you the most confidence in a quote? (Select no more than 3)
(Required.)
Clear project timeline
Detailed inclusions & exclusions
Evidence of similar completed builds
Local references
Payment transparency
HSEQ / compliance evidence
3D visuals or designs
Site visit before quote
Other (specify)
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8.
What is the most common reason you delay or don’t proceed with a quote? (Select no more than 2)
(Required.)
Price concerns
Trust / confidence concerns
Lack of detail
Unclear timelines
Communication issues
Capacity doubts
Didn’t have the budget to proceed
Other (specify)
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9.
How important are the following when selecting a builder?
(Required.)
Not important at all
Slightly important
Important
Very important
Timeline
Not important at all
Slightly important
Important
Very important
Local supplier
Not important at all
Slightly important
Important
Very important
Compliance managed by builder
Not important at all
Slightly important
Important
Very important
After-sales support
Not important at all
Slightly important
Important
Very important
Design accuracy
Not important at all
Slightly important
Important
Very important
Communication quality
Not important at all
Slightly important
Important
Very important
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10.
Which content influences your decision most when selecting a builder? (Select top 3)
(Required.)
Video walkthroughs
Case studies
Project photo galleries
Client testimonials
Engineering/technical specs
Site visits
3D render walkthroughs
Timelapse build videos
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11.
Which format do you trust most when reviewing a potential builder? (select top 2)
(Required.)
Video
Photos
Written case studies
Technical documents
In person meetings / site visits
Other (specify)
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12.
How much detail do you want in project case studies? (Required)
(Required.)
High-level overview only
Moderate detail
Deep detail (timeline, challenges, approvals, specs)
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13.
Which message resonates most when selecting a builder? (Select top 3)
(Required.)
Built locally
Delivered on time
Managed end-to-end
Best long-term value
Lowest risk
Proven on projects like mine
Most cost-effective
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14.
What should builders communicate more clearly during quoting? (Select top 3)
(Required.)
Timeline expectations
Detailed inclusions and exclusions
Site-specific considerations
Compliance, approvals and regulatory requirements
Construction methodology and sequencing
Payment structure and cashflow clarity
Proof of experience on similar projects
Risks and contingencies that may affect price or time
Other
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15.
How likely are you to build in the next 12 months? (1–5)
(Required.)
Not likely
Somewhat likely
Likely
Very likely
Degree of likeliness
Not likely
Somewhat likely
Likely
Very likely
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16.
How likely are you to get a quote from AUSPAN for your next project? (1–5)
(Required.)
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17.
Who else influences the build decision in your business? (Role/title) (Required)
(Required.)
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18.
Would you like an AUSPAN team member to contact you about any upcoming construction projects you have in your pipeline?
(Required.)
Yes, please contact me
No, thank you
19.
To be in the running for one of the 10x $500 Ultimate Gift Cards, please provide your contact details below.
Name
Email address
Phone
Thank you and best of luck with the prize draw!
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