Leadership Preparatory Academy Customer Service Questionnaire Survey

In an effort to provide the best possible service to our students and parents, we want to know what you think. This survey will allow you to share your opinions an experiences with us, and help us to continually improve our school.

	Outstanding	Very Good	Good	Average	Poor
CAO/CLO	CAO/CLO Outstanding	CAO/CLO Very Good	CAO/CLO Good	CAO/CLO Average	CAO/CLO Poor
Teachers	Teachers Outstanding	Teachers Very Good	Teachers Good	Teachers Average	Teachers Poor
Administrative Assistant (Elementary School)	Administrative Assistant (Elementary School) Outstanding	Administrative Assistant (Elementary School) Very Good	Administrative Assistant (Elementary School) Good	Administrative Assistant (Elementary School) Average	Administrative Assistant (Elementary School) Poor
Administrative Assistant (Middle School)	Administrative Assistant (Middle School) Outstanding	Administrative Assistant (Middle School) Very Good	Administrative Assistant (Middle School) Good	Administrative Assistant (Middle School) Average	Administrative Assistant (Middle School) Poor
Paraprofessionals	Paraprofessionals Outstanding	Paraprofessionals Very Good	Paraprofessionals Good	Paraprofessionals Average	Paraprofessionals Poor
Connection Teachers	Connection Teachers Outstanding	Connection Teachers Very Good	Connection Teachers Good	Connection Teachers Average	Connection Teachers Poor
Academic Coaches	Academic Coaches Outstanding	Academic Coaches Very Good	Academic Coaches Good	Academic Coaches Average	Academic Coaches Poor

Outstanding

Very Good

Good

Average

Poor

CAO/CLO

CAO/CLO Outstanding

CAO/CLO Very Good

CAO/CLO Good

CAO/CLO Average

CAO/CLO Poor

Teachers

Teachers Outstanding

Teachers Very Good

Teachers Good

Teachers Average

Teachers Poor

Administrative Assistant (Elementary School)

Administrative Assistant (Elementary School) Outstanding

Administrative Assistant (Elementary School) Very Good

Administrative Assistant (Elementary School) Good

Administrative Assistant (Elementary School) Average

Administrative Assistant (Elementary School) Poor

Administrative Assistant (Middle School)

Administrative Assistant (Middle School) Outstanding

Administrative Assistant (Middle School) Very Good

Administrative Assistant (Middle School) Good

Administrative Assistant (Middle School) Average

Administrative Assistant (Middle School) Poor

Paraprofessionals

Paraprofessionals Outstanding

Paraprofessionals Very Good

Paraprofessionals Good

Paraprofessionals Average

Paraprofessionals Poor

Connection Teachers

Connection Teachers Outstanding

Connection Teachers Very Good

Connection Teachers Good

Connection Teachers Average

Connection Teachers Poor

Academic Coaches

Academic Coaches Outstanding

Academic Coaches Very Good

Academic Coaches Good

Academic Coaches Average

Academic Coaches Poor

	Outstanding	Very Good	Good	Average	Poor
School Cleanliness	School Cleanliness Outstanding	School Cleanliness Very Good	School Cleanliness Good	School Cleanliness Average	School Cleanliness Poor
Safety	Safety Outstanding	Safety Very Good	Safety Good	Safety Average	Safety Poor
School Climate	School Climate Outstanding	School Climate Very Good	School Climate Good	School Climate Average	School Climate Poor
Other:	Other: Outstanding	Other: Very Good	Other: Good	Other: Average	Other: Poor

Outstanding

Very Good

Good

Average

Poor

School Cleanliness

School Cleanliness Outstanding

School Cleanliness Very Good

School Cleanliness Good

School Cleanliness Average

School Cleanliness Poor

Safety

Safety Outstanding

Safety Very Good

Safety Good

Safety Average

Safety Poor

School Climate

School Climate Outstanding

School Climate Very Good

School Climate Good

School Climate Average

School Climate Poor

Other:

Other: Outstanding

Other: Very Good

Other: Good

Other: Average

Other: Poor

	Strongly Agree	Agree	Disagree	Strongly Disagree	N/A
Courteous	Courteous Strongly Agree	Courteous Agree	Courteous Disagree	Courteous Strongly Disagree	Courteous N/A
Prompt	Prompt Strongly Agree	Prompt Agree	Prompt Disagree	Prompt Strongly Disagree	Prompt N/A
Responsive	Responsive Strongly Agree	Responsive Agree	Responsive Disagree	Responsive Strongly Disagree	Responsive N/A
Knowledgeable	Knowledgeable Strongly Agree	Knowledgeable Agree	Knowledgeable Disagree	Knowledgeable Strongly Disagree	Knowledgeable N/A
Professional	Professional Strongly Agree	Professional Agree	Professional Disagree	Professional Strongly Disagree	Professional N/A

Strongly Agree

Agree

Disagree

Strongly Disagree

N/A

Courteous

Courteous Strongly Agree

Courteous Agree

Courteous Disagree

Courteous Strongly Disagree

Courteous N/A

Prompt

Prompt Strongly Agree

Prompt Agree

Prompt Disagree

Prompt Strongly Disagree

Prompt N/A

Responsive

Responsive Strongly Agree

Responsive Agree

Responsive Disagree

Responsive Strongly Disagree

Responsive N/A

Knowledgeable

Knowledgeable Strongly Agree

Knowledgeable Agree

Knowledgeable Disagree

Knowledgeable Strongly Disagree

Knowledgeable N/A

Professional

Professional Strongly Agree

Professional Agree

Professional Disagree

Professional Strongly Disagree

Professional N/A

Leadership Preparatory Academy Customer Service Questionnaire

Leadership Preparatory Academy Customer Service Questionnaire

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* 1. Date of Visit

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* 2. Reason for Visit

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* 3. Please share with us your experiences with the following individuals.

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* 4. Please share your experiences in the following areas:

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* 5. Please rate the statements below. Our staff members are:

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* 6. What Grade is your child in?

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* 7. If you came to the school to resolve a issue, was your issue resolved?

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* 8. Additional Comments:

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* 9. Please provide your contact information: