Outpatient Consumer Satisfaction Survey

* 1. Please select your site

* 2. Tell us what you think. Rate your services for the last 6 months on a scale of 1-5 (5 being the highest)

  Doesn't Apply Strongly Diagree Disagree Neutral Agree Strongly Agree
I like the services i receive here
I would choose Hopewell over other agencies for my services
The waiting room is clean and comfortable
Parking is good
I like the location of services
I do not wait long for servies
The front desk staff treated me with respect 
Services are available at times that are good for me and my family
I was able to get all the services I needed
The staff were friendly and helpful 
I feel comfortable asking questions about my treatment or medication
Staff respected my privacy
Staff was sensitive to my cultural background (race, religion, language, etc)
I like my caseworker
There was enough support available for me and my family

* 3. Because I attend Hopewell, I....

  Doesn't Apply Strongly Disagree Disagree Neutral Agree Strongly Agree
Deal with my problems better
I feel like I can handle a crisis better
I am getting along better
I do better at work/school
My symptoms don't bother her as much