Web Visitor Survey @ OBB Starters and Alternators

100% of survey complete.

What type of visitor are you?

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* 1. What type of visitor are you?

Just Stopping By

Brought My First Part

Repeat Customer

How did you find our website?

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* 2. How did you find our website?

	Google	Bing, Yahoo	Surfing the Web	Friend/Colleague/Relative	Returning Customer	Facebook	Twitter
Choose one or more of the following choices.	Choose one or more of the following choices. Google	Choose one or more of the following choices. Bing, Yahoo	Choose one or more of the following choices. Surfing the Web	Choose one or more of the following choices. Friend/Colleague/Relative	Choose one or more of the following choices. Returning Customer	Choose one or more of the following choices. Facebook	Choose one or more of the following choices. Twitter

Other (please specify)

What has impressed you most about our products?

Question Title

* 3. What has impressed you most about our products?

Quality

Price

Free Shipping

Variety of Distribution Centers

User-Friendly Website

Customer Service Availability (Phone, Chat, Email)

Other (please specify)

When searching for a part to purchase and not be able to locate it on the website, would you . . .

Question Title

* 4. When searching for a part to purchase and not be able to locate it on the website, would you . . .

A - Contact us via phone, chat or email for assistance.

B - Leave the website to search elsewhere.

Please provide your overall satisfaction with our website.

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* 5. Please provide your overall satisfaction with our website.

5 - Very Satisfied

4 - Satisfied

3 - Neutral

2 - Dissatisfied

1 - Very Dissatisfied

Please rate the attributes of our website.

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* 6. Please rate the attributes of our website.

	Very Satisfied	Somewhat Satisfied	Neutral	Somewhat Dissatisfied	Very Dissatisfied
Product Detail (e.g. images, description, applications)	Product Detail (e.g. images, description, applications) Very Satisfied	Product Detail (e.g. images, description, applications) Somewhat Satisfied	Product Detail (e.g. images, description, applications) Neutral	Product Detail (e.g. images, description, applications) Somewhat Dissatisfied	Product Detail (e.g. images, description, applications) Very Dissatisfied
Organization of Website (e.g. color scheme, online chat, informative boxes, blog)	Organization of Website (e.g. color scheme, online chat, informative boxes, blog) Very Satisfied	Organization of Website (e.g. color scheme, online chat, informative boxes, blog) Somewhat Satisfied	Organization of Website (e.g. color scheme, online chat, informative boxes, blog) Neutral	Organization of Website (e.g. color scheme, online chat, informative boxes, blog) Somewhat Dissatisfied	Organization of Website (e.g. color scheme, online chat, informative boxes, blog) Very Dissatisfied
Shopping Cart Design/Checkout Process (e.g. seeing item cost, shipping options)	Shopping Cart Design/Checkout Process (e.g. seeing item cost, shipping options) Very Satisfied	Shopping Cart Design/Checkout Process (e.g. seeing item cost, shipping options) Somewhat Satisfied	Shopping Cart Design/Checkout Process (e.g. seeing item cost, shipping options) Neutral	Shopping Cart Design/Checkout Process (e.g. seeing item cost, shipping options) Somewhat Dissatisfied	Shopping Cart Design/Checkout Process (e.g. seeing item cost, shipping options) Very Dissatisfied
Navigation and Search Functions (e.g. ability to search by part number or year/make/model)	Navigation and Search Functions (e.g. ability to search by part number or year/make/model) Very Satisfied	Navigation and Search Functions (e.g. ability to search by part number or year/make/model) Somewhat Satisfied	Navigation and Search Functions (e.g. ability to search by part number or year/make/model) Neutral	Navigation and Search Functions (e.g. ability to search by part number or year/make/model) Somewhat Dissatisfied	Navigation and Search Functions (e.g. ability to search by part number or year/make/model) Very Dissatisfied

Other (please specify)

How likely are you to visit OBBStartersandAlternators.Com again and/or recommend us to a friend or relative?

Question Title

* 7. How likely are you to visit OBBStartersandAlternators.Com again and/or recommend us to a friend or relative?

Very Likely

Somewhat Likely

Neutral

Somewhat Unlikely

Very Unlikely

In deciding where to purchase starters, alternators, tilt/trim motors, DC Motors, please rank which of the following elements of an online shopping website is important to you from "1" being MOST important to "8" being LEAST important?

Question Title

* 8. In deciding where to purchase starters, alternators, tilt/trim motors, DC Motors, please rank which of the following elements of an online shopping website is important to you from "1" being MOST important to "8" being LEAST important?

Price

Search Features

FREE Shipping

Fast Shipping

Warranty

Customer Service Availability (Phone, Chat, Email)

Website Design; "Look" of Website

Website Features (Blog, Videos, FAQ, Testimonials)

What can we add to our website to make our site more appealing and/or user-friendly?

Question Title

* 9. What can we add to our website to make our site more appealing and/or user-friendly?

Comments / Suggestions / Testimonials - Share it here!

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* 1. What type of visitor are you?

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* 2. How did you find our website?

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* 3. What has impressed you most about our products?

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* 4. When searching for a part to purchase and not be able to locate it on the website, would you . . .

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* 5. Please provide your overall satisfaction with our website.

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* 6. Please rate the attributes of our website.

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* 7. How likely are you to visit OBBStartersandAlternators.Com again and/or recommend us to a friend or relative?

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* 8. In deciding where to purchase starters, alternators, tilt/trim motors, DC Motors, please rank which of the following elements of an online shopping website is important to you from "1" being MOST important to "8" being LEAST important?

Question Title

* 9. What can we add to our website to make our site more appealing and/or user-friendly?

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* 10. Comments / Suggestions / Testimonials - Share it here!