Westerville Area Chamber Annual Survey - 2024

We appreciate and value your input!

As we strive to meet your business needs and the Chamber’s mission of enhancing the business climate and quality of life in our community, we need your feedback!

We will collect and analyze the responses with our Board of Trustees and Program Committee to ensure we address areas where we can be of even more value and offer you the best development and educational opportunities moving forward.

Member Data

Question Title

* 1. How many employees do you have in your business?

1 (sole proprietor)

2-9

10-50

51-250

251+

Question Title

* 2. How long have you been a member of the Westerville Area Chamber?

0-2 years

3-10 years

11-20 years

21-30 years

31 + years

Unsure

Question Title

* 3. Do you plan to renew your Chamber membership at your next renewal?

Yes

Unsure

Question Title

* 4. What member benefits have you found to be useful so far?

Marketing with our online website directory listing

B2B opportunities on our website

Job postings

Business Consulting with S.C.O.R.E.

Submitting Member Notes in newsletter

Meeting or event sponsorship(s)

Serving on a Committee or Special Interest Network (5 event committees, Business Advocacy, WorkWISE, Ambassadors, SOHO, BIOC, WIB, Young Leaders)

Group rated health insurance plan

Sole Proprietor health insurance plan

Workers compensation through CompManagement

Office supplies discounts through Office Depot

Credit card processing through Elavon

Otterbein Advantage Tuition Discount Program

Discounted rate for Constant Contact email platform

Business Special of the Week (broadcast emails)

What is another membership benefit you would use?

Events

Question Title

* 5. In your opinion, what are the three networking meetings/events we offer that are most valuable to you?

Lunch and Learn Educational Sessions

Quarterly Membership Meetings

Young Professionals Breakfast with a Leader

Business After Hours

Combined Chamber Business Expo

Annual Golf Outing

Evening of Elegance

Women in Business Luncheons

Women in Business Workshops

Women in Business Socials

Taste of Westerville

Annual Meeting and Awards Recognition

Westerville Music & Arts Festival

Multi-Cultural Business Expo

Other (please specify)

Question Title

* 6. What makes the above events valuable to you and your business?

Successes and Challenges

Question Title

* 7. What business accomplishment are you most proud of in 2023?

Question Title

* 8. What do you believe will be the biggest challenge for your business in 2024?

Question Title

* 9. What issues on the local level are preventing your business from advancing?

Business regulations (zoning, permits, signage, etc.)

Workforce training

Access to talent

Economic development

Increase in fuel costs

Competition

Obtaining funding

Retaining talent

No local barriers impacting my business.

Other (please specify)

Question Title

* 10. What issues on the state level are preventing your business from advancing?

Access to Healthcare

Cost of Healthcare

Workers compensation

Unemployment compensation

Taxation

No state issues impacting my business

Other (please specify)

Question Title

* 11. Please rate your level of agreement with each statement

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
I am likely to recommend a WACC membership to a colleague.	I am likely to recommend a WACC membership to a colleague. Strongly Disagree	I am likely to recommend a WACC membership to a colleague. Disagree	I am likely to recommend a WACC membership to a colleague. Neutral	I am likely to recommend a WACC membership to a colleague. Agree	I am likely to recommend a WACC membership to a colleague. Strongly Agree
The level of service I receive when contacting the Chamber Office is excellent.	The level of service I receive when contacting the Chamber Office is excellent. Strongly Disagree	The level of service I receive when contacting the Chamber Office is excellent. Disagree	The level of service I receive when contacting the Chamber Office is excellent. Neutral	The level of service I receive when contacting the Chamber Office is excellent. Agree	The level of service I receive when contacting the Chamber Office is excellent. Strongly Agree
When considering a product or service, I look to do business with a Chamber member first.	When considering a product or service, I look to do business with a Chamber member first. Strongly Disagree	When considering a product or service, I look to do business with a Chamber member first. Disagree	When considering a product or service, I look to do business with a Chamber member first. Neutral	When considering a product or service, I look to do business with a Chamber member first. Agree	When considering a product or service, I look to do business with a Chamber member first. Strongly Agree

If you did not rate the statement with agree or strongly agree; what needs to be done to earn those ratings?

Question Title

* 12. What is missing in the member services and benefits available to you? What else can the Chamber offer to support you and your business?

Question Title

* 13. What is a topic you haven't seen covered at a Chamber event (Lunch and Learn, Membership Luncheon, workshop, etc.) that you would be interested in?

Question Title

* 14. How do you believe the Chamber can improve to provide you even more value?

Question Title

* 15. What is the Chamber doing really well?

Question Title

* 16. What is your preferred method(s) of communication from the Chamber?

Hard Copy Mailings

Phone Calls

Texting (we do not currently have this, but can look into it if there is enough interest)

Social Media

Other (please specify)

Question Title

* 17. Do you have additional staff members you are looking to provide professional development opportunities? If so, please list their contact information below and we will add them as a member in your business profile.

Name

Email Address

Question Title

* 18. If you'd like to be entered into a drawing to win $50 Chamber bucks (good towards membership or an event), please list your name and email below.

Your Name

Email Address

Thank you for taking the time to complete the survey! Your input is what helps us improve year after year