Vidgo Customer Exit Survey

We are sorry to see you go!

Please complete the Vidgo Customer Exit Survey to Cancel Your Subscription.

To expedite cancellation, provide accurate account information so we can match your current account records.

If you need further assistance please contact support@vidgo.com

Question Title

First Name

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Last Name

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Email Address

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Cell Phone Number

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Your Zip Code

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What is your age?

18 to 24

25 to 34

35 to 44

45 to 54

55 to 64

65 to 74

75 or older

Prefer not to respond

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What is your birth sex?

Male

Female

Prefer not to respond

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What is your race or ethnicity?

Asian

Black or African American

Hispanic or Latino

Middle Eastern or North African

Multiracial or Multiethnic

Native American or Alaska Native

Native Hawaiian or other Pacific Islander

White

Prefer not to respond

Another race or ethnicity, please describe below

Please self-describe below:

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How long have you been a Vidgo Subscriber?

Less than six months

Six months to a year

1 - 2 years

3 or more years

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Were you ever a Vidgo Subscriber prior to your current subscription?

Yes, I was a subscriber in the past, but cancelled my subscription

No, I was not a subscriber prior to this

Question Title

What is the main reason you are cancelling today?

Unacceptable user experience on my main device

Local content was lacking and not what I expected

Lack of specific product features I need

Confusing or inaccurate Billing

Too expensive for my needs

Lack of responsiveness on issues or concerns

Other (please specify)

20% of survey complete.