Fresno County Wide E-Consult Survey

Fresno County-Wide E-Consult Program Provider Survey

Fresno managed care organizations are collaborating to expand the use of e-consult by provider organizations to increase Fresno county patients' access to specialty care. We would like to learn more about providers' needs for e-consult support in order to foster participation and collaboration in this program. Please respond by December 1.

Question Title

* 1. Name of person completing survey

Name

Title

Email Address

Question Title

* 2. Who will be your organization's primary contact for the Fresno County-Wide E-Consult program?

Name

Title

Email Address

Question Title

* 3. When is your organization ready to begin using e-consult?

We are ready to begin before end of 2020

We can begin in early 2021

We are currently using e-consult in Fresno county

Question Title

* 4. What does your organization need most in order to support expanded use of e-consult?

	Low need	low/moderate need	Moderate need	Moderate/high need	High need
Coverage for all lines of business (Medi-Cal, Medicare, Commercial)	Coverage for all lines of business (Medi-Cal, Medicare, Commercial) Low need	Coverage for all lines of business (Medi-Cal, Medicare, Commercial) low/moderate need	Coverage for all lines of business (Medi-Cal, Medicare, Commercial) Moderate need	Coverage for all lines of business (Medi-Cal, Medicare, Commercial) Moderate/high need	Coverage for all lines of business (Medi-Cal, Medicare, Commercial) High need
Clear communications for providers on e-consult use and benefits	Clear communications for providers on e-consult use and benefits Low need	Clear communications for providers on e-consult use and benefits low/moderate need	Clear communications for providers on e-consult use and benefits Moderate need	Clear communications for providers on e-consult use and benefits Moderate/high need	Clear communications for providers on e-consult use and benefits High need
Payment for e-consults regardless of vendor/platform	Payment for e-consults regardless of vendor/platform Low need	Payment for e-consults regardless of vendor/platform low/moderate need	Payment for e-consults regardless of vendor/platform Moderate need	Payment for e-consults regardless of vendor/platform Moderate/high need	Payment for e-consults regardless of vendor/platform High need
Technical assistance/workflow and implementation support	Technical assistance/workflow and implementation support Low need	Technical assistance/workflow and implementation support low/moderate need	Technical assistance/workflow and implementation support Moderate need	Technical assistance/workflow and implementation support Moderate/high need	Technical assistance/workflow and implementation support High need
Provider incentives (e.g. CME, lunch and learn)	Provider incentives (e.g. CME, lunch and learn) Low need	Provider incentives (e.g. CME, lunch and learn) low/moderate need	Provider incentives (e.g. CME, lunch and learn) Moderate need	Provider incentives (e.g. CME, lunch and learn) Moderate/high need	Provider incentives (e.g. CME, lunch and learn) High need

Other (please specify)

Fresno County Wide E-Consult Survey

Fresno County-Wide E-Consult Program Provider Survey

Question Title

* 1. Name of person completing survey

Question Title

* 2. Who will be your organization's primary contact for the Fresno County-Wide E-Consult program?

Question Title

* 3. When is your organization ready to begin using e-consult?

Question Title

* 4. What does your organization need most in order to support expanded use of e-consult?

Question Title

* 5. Please rank the following challenges to specialty access for your organization. (1 being biggest barrier, 4 being smallest barrier)

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* 6. Which three specialties have the longest wait times for your organization's patients?

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* 7. Regarding question 6, who are the top three specialists/organizations to whom you send these referrals?

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* 8. What other input can you provide that will help us to support the Fresno county-wide e-consult program?

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* 9. Which additional community stakeholders should be included in future Fresno E-Consult Roundtables? (name, organization and email address)