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* 1. Please provide your contact information. (Name not required and any information provided will be kept confidential).
Contact information is required if you would like the lab to respond to your comments.

Idaho State Police Forensic Services is interested in the impacts of our services on law enforcement. As a law enforcement officer, we are hopeful you will complete the following survey to help us gain insight into regional or local opinions and practices related to forensic testing. Some of the questions are case specific and others are more general. This survey will be used to guide ISPFS laboratory strategic planning and quality management and should take less than 10 minutes to complete. Thank you for your time. We appreciate any feedback you can share with us.

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* 2. What suggestions do you have to improve the submission process? (If you have no comments you may leave this question blank).

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* 3. For this case, the laboratory turnaround time met the INVESTIGATIVE need.

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* 4. When you think of ISP Forensic Services, what perception do you have?

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* 5. What changes would most improve our website?

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* 6. In the last 30 days have you used our website to check out turnaround times?

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* 7. What are some of your main concerns about ISP Forensic Services?
If your concern is in regard to a specific case, please provide an agency case number for us to research.

(If you have no concerns, you may leave this question blank).

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* 8. What are some positives about ISP Forensic Services or staff? (If you have no comments you may leave this question blank).

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* 9. Overall, how would you rate the quality of your customer service experience with ISPFS?

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