How are we doing?

As part of our Strategic Plan, we have committed to checking in with our communities to see if we’re meeting our goals. We have developed the following survey to measure your impressions as we work to meet our strategic goals.

Thank you in advance for your thoughtful completion of our survey!

Question Title

* 1. What services do you access at your local library? Please select all that apply.

Question Title

* 2. On average how often do you visit the library?

Question Title

* 3. If you answered “never” in question 2, what could we do to interest you in visiting?

Question Title

* 4. Overall, do you find the communication about what is happening at the Bruce County Public library meets your needs?

Question Title

* 5. How would you rate our in person customer service?

Question Title

* 6. How would you rate our customer service online?

Question Title

* 7. How would you rate the programs we offer (e.g. preschool story time, book clubs, author readings, art shows, knitting clubs, after school clubs)

Question Title

* 8. How would you rate the following resources?

  Excellent Good Poor Don't Know
Book Collection
Movie Collection
Magazine Collection
Audio Book (books on CD) Collection
Online resources (Ancestry, downloadable books and magazines, online learning, language learning)
Other equipment (fishing poles, GPS units, Ozobots, Learning kits, digital projectors)

Question Title

* 9. How would you rate the following services?

  Excellent Good Poor Don't know
Public Internet Computers
WiFi
Printing and photocopying
Meeting room rental (not available in all branches)
Interlibrary Loans (loans from libraries outside of Bruce County)

Question Title

* 10. Overall, how would you rate your satisfaction with the library?

Question Title

* 11. Do you have any other questions, comments, or concerns?

T