City of El Paso Senior Center Customer Survey Question Title * 1. Which facility are you rating? Eastside Senior Center Grandview Senior Center Jessie Moreno Happiness Center Hilos de Plata Senior Center Memorial Senior Center Pavo Real Senior Center Polly Harris Senior Center San Juan Senior Center South El Paso Senior Center Wellington Chew Senior Center Question Title * 2. Rate the quality of the following: Poor Fair Good Excellent N/A Variety of programs Variety of programs Poor Variety of programs Fair Variety of programs Good Variety of programs Excellent Variety of programs N/A Availability of programs Availability of programs Poor Availability of programs Fair Availability of programs Good Availability of programs Excellent Availability of programs N/A Cost of programs Cost of programs Poor Cost of programs Fair Cost of programs Good Cost of programs Excellent Cost of programs N/A Class instruction Class instruction Poor Class instruction Fair Class instruction Good Class instruction Excellent Class instruction N/A Cleanliness of facility Cleanliness of facility Poor Cleanliness of facility Fair Cleanliness of facility Good Cleanliness of facility Excellent Cleanliness of facility N/A Operating hours Operating hours Poor Operating hours Fair Operating hours Good Operating hours Excellent Operating hours N/A Overall service/programs Overall service/programs Poor Overall service/programs Fair Overall service/programs Good Overall service/programs Excellent Overall service/programs N/A Question Title * 3. How often do you visit the Senior Center you are rating? Daily 2-3 times per week Weekly 2-3 times per month Monthly Quarterly Annually Question Title * 4. Rate the service you received from staff: Poor Fair Good Excellent N/A Knowledgeable Knowledgeable Poor Knowledgeable Fair Knowledgeable Good Knowledgeable Excellent Knowledgeable N/A Professionalism Professionalism Poor Professionalism Fair Professionalism Good Professionalism Excellent Professionalism N/A Promptness Promptness Poor Promptness Fair Promptness Good Promptness Excellent Promptness N/A Willingness to help Willingness to help Poor Willingness to help Fair Willingness to help Good Willingness to help Excellent Willingness to help N/A Overall impression Overall impression Poor Overall impression Fair Overall impression Good Overall impression Excellent Overall impression N/A Question Title * 5. Would you recommend this facility to a family member or friend? Yes No Question Title * 6. Additional comments or programming recommendations. Question Title * 7. Please enter your zip code. Done