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* 1. What was the approximate date of your customer service experience?

Date / Time

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* 2. Overall, how would you rate the quality of your customer service experience?

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* 3. How well did your Planning Department team member understand your questions and concerns?

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* 4. How much time did it take the Panning Department to address your questions and concerns?

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* 5. Did you ask a question or request service via email? If so, how many days did it take for a Planning Department team member to respond?

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* 6. Did you ask a question or request service via phone message? If so, how many days did it take for a Planning Department team member to respond?

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* 7. Do you have any other comments, questions, or concerns?

T