2013/14 Facility Use Survey

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1. My event at the Fox Cities P.A.C. was:

My first time having an event here

I have an event here once per year

I have multiple events at the Fox Cities P.A.C. each year

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2. My event was in: (check all that apply)

Kimberly Clark Theater

Main Lobby

Founders Room

Dress Circle Lobby

Entrance 21

Thrivent Financial Hall

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3. My event was: (check one)

Reception

Reception with a performance

Meeting

Dinner

Wedding

Community presentation

Graduation

Concert

Tradeshow

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4. Did the attendees also see a show at the Fox Cities P.A.C., in conjuntion with your event?

Yes

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5. Please rate your overall satisfaction or dissatisfaction with your recent Fox Cities P.A.C. experience:

Very Satisfied

Satisfied

Average

Dissatisfied

Very Dissatisfied

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6. Would you say the value of the experience provided by having my event at the Fox Cities P.A.C. is:

Very Good Value

Good Value

Average Value

Poor Value

Very Poor Value

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7. What were your reasons for having your event at the Fox Cities P.A.C.? (Check only the three most important)

Location in Downtown Appleton

Event at the Fox Cities P.A.C. supports the community

World class service

Facility had the space to support my needs

The price was right

The facility provided a unique experience

I had more flexibility in planning my event

We were coming to a show at the Fox Cities P.A.C.

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8. In the future, will you have another event at the Fox Cities P.A.C?

Definitely

Probably

Unsure

Probably Not

Definitely Not

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9. Would you recommend using the Fox Cities P.A.C. to others (i.e. friends, co-workers)?

Definitely

Probably

Unsure

Probably Not

Definitely Not

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10. The following factors may impact the experience of your event at the Fox Cities P.A.C. First, check the level of importance each had on your recent experience. Then, check the TWO you consider to be the most important.

	Essential	Important	Not Important	Check your top TWO factors
Flexibility to create a unique event	Flexibility to create a unique event Essential	Flexibility to create a unique event Important	Flexibility to create a unique event Not Important	Flexibility to create a unique event Check your top TWO factors
Variety in catering options	Variety in catering options Essential	Variety in catering options Important	Variety in catering options Not Important	Variety in catering options Check your top TWO factors
Variety in concessions product line	Variety in concessions product line Essential	Variety in concessions product line Important	Variety in concessions product line Not Important	Variety in concessions product line Check your top TWO factors
Having my own designated event coordinator	Having my own designated event coordinator Essential	Having my own designated event coordinator Important	Having my own designated event coordinator Not Important	Having my own designated event coordinator Check your top TWO factors
Attentive and knowledgable staff during my event	Attentive and knowledgable staff during my event Essential	Attentive and knowledgable staff during my event Important	Attentive and knowledgable staff during my event Not Important	Attentive and knowledgable staff during my event Check your top TWO factors
Accessibility	Accessibility Essential	Accessibility Important	Accessibility Not Important	Accessibility Check your top TWO factors
Recycling	Recycling Essential	Recycling Important	Recycling Not Important	Recycling Check your top TWO factors
Adjacent parking ramp	Adjacent parking ramp Essential	Adjacent parking ramp Important	Adjacent parking ramp Not Important	Adjacent parking ramp Check your top TWO factors

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11. Rate your level of satisfaction with your most recent Fox Cites P.A.C. experience for the following:

	Very Satisfied	Satisfied	Average	Dissatisified	Very Dissatisfied
Booking event	Booking event Very Satisfied	Booking event Satisfied	Booking event Average	Booking event Dissatisified	Booking event Very Dissatisfied
Event estimate	Event estimate Very Satisfied	Event estimate Satisfied	Event estimate Average	Event estimate Dissatisified	Event estimate Very Dissatisfied
Event planning	Event planning Very Satisfied	Event planning Satisfied	Event planning Average	Event planning Dissatisified	Event planning Very Dissatisfied
Friendly and knowledgeable staff	Friendly and knowledgeable staff Very Satisfied	Friendly and knowledgeable staff Satisfied	Friendly and knowledgeable staff Average	Friendly and knowledgeable staff Dissatisified	Friendly and knowledgeable staff Very Dissatisfied
Concessions at the Fox Cities P.A.C.	Concessions at the Fox Cities P.A.C. Very Satisfied	Concessions at the Fox Cities P.A.C. Satisfied	Concessions at the Fox Cities P.A.C. Average	Concessions at the Fox Cities P.A.C. Dissatisified	Concessions at the Fox Cities P.A.C. Very Dissatisfied
Event Set-up	Event Set-up Very Satisfied	Event Set-up Satisfied	Event Set-up Average	Event Set-up Dissatisified	Event Set-up Very Dissatisfied
Union Labor (if applicable)	Union Labor (if applicable) Very Satisfied	Union Labor (if applicable) Satisfied	Union Labor (if applicable) Average	Union Labor (if applicable) Dissatisified	Union Labor (if applicable) Very Dissatisfied
Invoicing	Invoicing Very Satisfied	Invoicing Satisfied	Invoicing Average	Invoicing Dissatisified	Invoicing Very Dissatisfied

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12. How does your Fox Cities P.A.C. experience compare to other similar facility experiences you have had?

Better than others

Same as others

Not as good as others

The facility experience I am comparing to was: (please note the facility and type of event)

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13. Would you be interested in participating in further discussions pertaining to the Fox Cities P.A.C. and your experiences here? (please check all that apply).

Not interested

Please contact me regarding my recent experience

Telephone panel (5-10 minute phone survey)

E-mail panel (5 minute online survey)

Focus group panel (typically an evening group discussion)

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14. Your Contact information:

Name:

Company/Event:

Phone:

E-mail:

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15. Thank you for participating in our survey! If you have additional comments or concerns that you wish to share, please do so in the box below.

You may also share your thoughts at any time by using our online feedback form, located at: http://www.foxcitiespac.com/aboutus/Centerfeedback.html

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1. My event at the Fox Cities P.A.C. was:

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2. My event was in: (check all that apply)

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3. My event was: (check one)

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4. Did the attendees also see a show at the Fox Cities P.A.C., in conjuntion with your event?

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5. Please rate your overall satisfaction or dissatisfaction with your recent Fox Cities P.A.C. experience:

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6. Would you say the value of the experience provided by having my event at the Fox Cities P.A.C. is:

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7. What were your reasons for having your event at the Fox Cities P.A.C.? (Check only the three most important)

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8. In the future, will you have another event at the Fox Cities P.A.C?

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9. Would you recommend using the Fox Cities P.A.C. to others (i.e. friends, co-workers)?

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10. The following factors may impact the experience of your event at the Fox Cities P.A.C. First, check the level of importance each had on your recent experience. Then, check the TWO you consider to be the most important.

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11. Rate your level of satisfaction with your most recent Fox Cites P.A.C. experience for the following:

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12. How does your Fox Cities P.A.C. experience compare to other similar facility experiences you have had?

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13. Would you be interested in participating in further discussions pertaining to the Fox Cities P.A.C. and your experiences here? (please check all that apply).

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14. Your Contact information:

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15. Thank you for participating in our survey! If you have additional comments or concerns that you wish to share, please do so in the box below.You may also share your thoughts at any time by using our online feedback form, located at: http://www.foxcitiespac.com/aboutus/Centerfeedback.html

15. Thank you for participating in our survey! If you have additional comments or concerns that you wish to share, please do so in the box below.

You may also share your thoughts at any time by using our online feedback form, located at: http://www.foxcitiespac.com/aboutus/Centerfeedback.html