2023 Resident Survey for TFRD Question Title * 1. Which of the following EMERGENCY SERVICES does TFRD provide?(select all that you are aware of) Emergency Medical Services at the Basic Life Support Level (first aid, basic medical needs) Emergency Medical Services at the Advanced Life Support Level (ALS/medical treatment with paramedics) Firefighting Hazardous Material Response Regional Specialty Responses (building collapse, confined space, rope rescue, trench rescue, etc) Vehicle/Car Accidents (extrication, “jaws of life”) Water Rescue (firefighting boat, dive team, ice rescue) Question Title * 2. During the past 12 months, how many times have you called 911? 0 1 - 3 4 - 7 8 + Question Title * 3. During the past 1-4 years, how many times have you called 911? 0 1 - 3 4 - 7 8 + Question Title * 4. If you have called 911 during the past 5 years, what was the reason(s)? medical emergency fire emergency called as a concerned bystander Other (please specify) Question Title * 5. If you have called 911 for TFRD services during the past 5 years, how would you rate the overall delivery of service? Worst Best N/A Worst Best N/A Any specific feedback on your experience? Question Title * 6. How quickly, in minutes, would you expect the first unit to arrive on scene? (starting from the time of the 911 call) 3 minutes or less 12 minutes Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 7. How important is response time? (how quickly the fire department arrives on scene) Least Most Least Most Question Title * 8. How important is courtesy and appearance? (how the uniform, firefighters, and vehicles appear) Least Most Least Most Question Title * 9. How important is firefighter safety? (firefighter’s safety while doing their jobs) Least Most Least Most Question Title * 10. How important is training? (firefighters that are well trained) Least Most Least Most Question Title * 11. How important is adequate staffing? (hiring enough firefighters to meet the needs of residents) Least Most Least Most Question Title * 12. Would you support a tax increase to hire more firefighters? Yes No Maybe Question Title * 13. Would you support a tax increase to support firefighter safety? Yes No Maybe Question Title * 14. Would you support a tax increase to support firefighter training? Yes No Maybe Question Title * 15. Rank the following EMERGENCY SERVICES in order of importance to your needs. #1 being most important; #6 being least important. 1 2 3 4 5 6 not sure Firefighting not sure 1 2 3 4 5 6 not sure Hazardous Material Responses not sure 1 2 3 4 5 6 not sure Medical Emergencies not sure 1 2 3 4 5 6 not sure Regional Specialty Responses (such as trench rescue, building collapse, confined space) not sure 1 2 3 4 5 6 not sure Vehicle/Car Accidents not sure 1 2 3 4 5 6 not sure Water Rescues not sure Question Title * 16. Rank the following NON-EMERGENCY SERVICES in order of importance to your needs.#1 being most important / #8 being least important. 1 2 3 4 5 6 7 8 not sure Car Seat Installations not sure 1 2 3 4 5 6 7 8 not sure Code Enforcement not sure 1 2 3 4 5 6 7 8 not sure Community Events not sure 1 2 3 4 5 6 7 8 not sure Community Risk Reduction not sure 1 2 3 4 5 6 7 8 not sure Fire Safety Inspections of Commercial Properties not sure 1 2 3 4 5 6 7 8 not sure Smoke Alarm Program not sure 1 2 3 4 5 6 7 8 not sure Public Safety/Fire Education not sure 1 2 3 4 5 6 7 8 not sure Youth Firesetter Intervention Program not sure Question Title * 17. Are you familiar with the following REGIONAL PUBLIC SERVICES? Yes No Engage Toledo (toledo.oh.gov/engage-toledo) (419-936-2020) Engage Toledo (toledo.oh.gov/engage-toledo) (419-936-2020) Yes Engage Toledo (toledo.oh.gov/engage-toledo) (419-936-2020) No United Way 211 (211NWO.org) (2-1-1) United Way 211 (211NWO.org) (2-1-1) Yes United Way 211 (211NWO.org) (2-1-1) No Car Seat Installation (SafeKids.org) Car Seat Installation (SafeKids.org) Yes Car Seat Installation (SafeKids.org) No Safe-T-City Summer Program (ToledoPolice.com) Safe-T-City Summer Program (ToledoPolice.com) Yes Safe-T-City Summer Program (ToledoPolice.com) No Toledo Fire Museum (toledofirefightersmuseum.org) Toledo Fire Museum (toledofirefightersmuseum.org) Yes Toledo Fire Museum (toledofirefightersmuseum.org) No TFRD Job Opportunities (JoinToledoFire.com) TFRD Job Opportunities (JoinToledoFire.com) Yes TFRD Job Opportunities (JoinToledoFire.com) No Question Title * 18. What is your zip code? Question Title * 19. Please write any comments, concerns, or suggestions below: Question Title * 20. Do you wanted to be contacted regarding this survey? Yes No Question Title * 21. If yes, please share your information below. Name Email Address Done