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* 1. Which of the following EMERGENCY SERVICES does TFRD provide?
(select all that you are aware of)

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* 2. During the past 12 months, how many times have you called 911?

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* 3. During the past 1-4 years, how many times have you called 911?

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* 4. If you have called 911 during the past 5 years, what was the reason(s)?

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* 5. If you have called 911 for TFRD services during the past 5 years, how would you rate the overall delivery of service?

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* 6. How quickly, in minutes, would you expect the first unit to arrive on scene? (starting from the time of the 911 call)

3 minutes or less 12 minutes
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 7. How important is response time? (how quickly the fire department arrives on scene)

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* 8. How important is courtesy and appearance? (how the uniform, firefighters, and vehicles appear)

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* 9. How important is firefighter safety? (firefighter’s safety while doing their jobs)

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* 10. How important is training? (firefighters that are well trained)

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* 11. How important is adequate staffing? (hiring enough firefighters to meet the needs of residents)

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* 12. Would you support a tax increase to hire more firefighters?

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* 13. Would you support a tax increase to support firefighter safety?

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* 14. Would you support a tax increase to support firefighter training?

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* 15. Rank the following EMERGENCY SERVICES in order of importance to your needs.
#1 being most important; #6 being least important.

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* 16. Rank the following NON-EMERGENCY SERVICES in order of importance to your needs.
#1 being most important / #8 being least important.

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* 17. Are you familiar with the following REGIONAL PUBLIC SERVICES?

  Yes No
Engage Toledo (toledo.oh.gov/engage-toledo) (419-936-2020)
United Way 211 (211NWO.org) (2-1-1)
Car Seat Installation (SafeKids.org) 
Safe-T-City Summer Program (ToledoPolice.com) 
Toledo Fire Museum (toledofirefightersmuseum.org)
TFRD Job Opportunities (JoinToledoFire.com)

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* 18. What is your zip code?

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* 19. Please write any comments, concerns, or suggestions below:

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* 20. Do you wanted to be contacted regarding this survey?

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* 21. If yes, please share your information below.

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