You can help us to always do our best. Please give us your opinion.

* 1. Please indicate at which Rochester Hills Park(s) you have reserved a BASEBALL field(s)?

* 2. Please indicate at which Rochester Hills Park(s) you have reserved a SOCCER field(s)?

* 3. Rental Procedure - Paperwork
(Please rate the following statements.)

  Strongly Agree Agree Disagree Strongly Disagree N/A
The rental procedure is fair.
The rental procedure is convenient.
During the rental procedure, park staff was helpful.
During the rental procedure, park staff was efficient.
My voice mail message was answered in a timely manner.

* 4. Quality of Facility - Sports Field
(Please rate the following statements.)

  Strongly Agree Agree Disagree Strongly Disagree N/A
The field(s) I rented were top quality.
The facility was safe to use for its intended purpose.
The facility set-up was done correctly for my reservation.
The facility set-up was ready on time for my reservation.
The park staff at the facility was helpful while I was at the park.

* 5. Other Information
(Please rate the following statements.)

  Strongly Agree Agree Disagree Strongly Disagree N/A
In general, the park I used was a quality park.
The rental fee for my reservation was reasonable.
The park facility in general was clean.
The permanent restrooms at the park were clean.

* 6. Website: Please rate the City's website (www.rochesterhills.org) based on the following aspects.

  Strongly Agree Agree Disagree Strongly Disagree Never Visited the Website
The website is helpful for field reservation purposes.
The website is helpful for general park information.

* 7. What improvements would you like us to make to our facilities or reservation system?

* 8. What do you really like about our facilities or reservation system?

* 9. The following information is optional.

Thank you for sharing your opinions. We value your input.
Please feel free to contact us at Borden Park (248.656.4797) if you would like to discuss this survey in greater detail, or email additional comments to fieldreservations@rochesterhills.org. At any time you may also email comments directly to the Director of Parks & Forestry at parks@rochesterhills.org.
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