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* 1. How often did care providers treat you with courtesy and respect?

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* 2. How often did care providers explain things in a way you could understand?

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* 3. Did you feel that there was good communication about your care between doctors, nurses and other hospital staff?

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* 4. Did you get the emotional support you needed to help you with any anxieties, fears or worries you had during this hospital visit?

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* 5. Did care providers do everything they could to ease your discomfort or symptoms?

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* 6. Did you receive enough information from hospital staff about what to do if you were worried about your condition or treatment after you left the hospital?

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* 7. Overall… (Please circle a number)

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* 8. Were there any barriers (physical, language, accessibility) that made it difficult to access services? (Comment if there were barriers)

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* 9. What else would you like to say about your surgical services experience?

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