2018 NC REALTORS® Member Survey General Information Thank you for taking the NC REALTORS® general membership survey. We appreciate your time. Your feedback is extremely valuable to us and will help us better serve you. Please provide us with your contact information so we may follow up with you regarding specific questions. Question Title * 1. Please provide us with your contact information so we may follow up with you regarding specific questions. Name Company Address Address 2 City/Town State/Province ZIP/Postal Code NRDS No. Email Address Phone Number How many times have you attended NC REALTORS® Legislative Meetings? Question Title * 2. How many times have you attended NC REALTORS® Legislative Meetings? 10+ 7-9 4-6 1-3 Never If never, what would encourage your future attendance? Who would you like to see at the Legislative Forum? Question Title * 3. Who would you like to see at the Legislative Forum? Do you find the Legislative Rally on Wednesday morning valuable? Question Title * 4. Do you find the Legislative Rally on Wednesday morning valuable? Yes No Not sure Would you consider coming to Raleigh the day of the legislative visits if there were CEs offered on the bus? Question Title * 5. Would you consider coming to Raleigh the day of the legislative visits if there were CEs offered on the bus? Yes No Not sure If not, what would? Do you invest in NC REALTORS® PAC? Question Title * 6. Do you invest in NC REALTORS® PAC? Yes No If not, why not? If you invest in NC REALTORS® PAC at the major investor level ($1,000 or more), what benefits/recognition do you enjoy? What would you like to see added? Question Title * 7. If you invest in NC REALTORS® PAC at the major investor level ($1,000 or more), what benefits/recognition do you enjoy? What would you like to see added? Are you familiar with the NC Homeowners Alliance? Question Title * 8. Are you familiar with the NC Homeowners Alliance? Yes Somewhat No What is your preferred method of advocating for homeowner and property rights? Question Title * 9. What is your preferred method of advocating for homeowner and property rights? Volunteering at local Alliance events Submitting a letter to the editor to your local paper Recruiting new homeowners Recruiting fellow REALTORS® to be more involved Volunteering on a government-related committee at my local association Volunteering for NC REALTORS® PAC at my local association Other (please specify) What local homeowner issues exist in your community? Question Title * 10. What local homeowner issues exist in your community? Zoning laws Tax issues Housing affordability Housing affordability challenges Blight Sprawl Low existing inventory Other (please specify) Are you interested in volunteering for Homes4NC? Question Title * 11. Are you interested in volunteering for Homes4NC? Yes No I would like additional information please Are you interested in learning how to become a Homes4NC Board member? Question Title * 12. Are you interested in learning how to become a Homes4NC Board member? Yes No I would like more information please Please rate your experience with the NC REALTORS® Legal Hotline. Question Title * 13. Please rate your experience with the NC REALTORS® Legal Hotline. Excellent Average Needs improvement Not sure; I haven't utilized the Legal Hotline yet What is the Legal Hotline? I need more information please If you have utilized the Legal Hotline, what do you like the most and least about it? What recommendations do you have for how it can better serve you? Are you familiar with the NC REALTORS® William C. Bass Leadership Academy? Question Title * 14. Are you familiar with the NC REALTORS® William C. Bass Leadership Academy? Yes; I'm an alum Somewhat No; what is the NC REALTORS® William C. Bass Leadership Academy? Are you interested in learning more about the NC REALTORS® William C. Bass Leadership Academy? Overall, are you satisfied with your NC REALTORS® membership? Question Title * 15. Overall, are you satisfied with your NC REALTORS® membership? Very satisfied Satisfied Not as satisfied as I'd like to be Not satisfied at all If not, please explain. How would you rate the overall value of your NC REALTORS® membership? Question Title * 16. How would you rate the overall value of your NC REALTORS® membership? Extremely valuable; I don't know what I would ever do without NC REALTORS® Above average; The member benefits, products, and services exceed my expectations and investment Sufficient; Membership meets my needs and expected ROI Below average; I feel I should be getting more value for my money If you answered "Below average," please explain how NC REALTORS® can better serve you. Are you involved with NAR, NC REALTORS®, or your local association at the Committee or Board level? Question Title * 17. Are you involved with NAR, NC REALTORS®, or your local association at the Committee or Board level? Yes No If not, what would convince you to become more involved? As an NC REALTOR® member, what member benefits, services or products provide you with the most value? Question Title * 18. As an NC REALTOR® member, what member benefits, services or products provide you with the most value? XCHANGE (Convention and Expo) Legislative Meetings Communications Insight magazine Mobile Mondays Community Engagement Legal Q&As Inaugural Meetings Advocacy Partner Program discounts Winter Meetings Tech Helpline Other (please specify) Do you attend XCHANGE - the NC REALTORS® Convention and Expo? Question Title * 19. Do you attend XCHANGE - the NC REALTORS® Convention and Expo? Yes No If not, what would entice you to attend each year? What speakers, celebrities, and industry leaders would you like to see at future NC REALTORS® events? Question Title * 20. What speakers, celebrities, and industry leaders would you like to see at future NC REALTORS® events? Where would you like to attend future NC REALTORS® Convention and Expo events? Question Title * 21. Where would you like to attend future NC REALTORS® Convention and Expo events? We now have an app for all NC REALTORS® major events, which was first launched during 2017 Inaugural and used for each major event since then. If you downloaded it, have you found it useful? Question Title * 22. We now have an app for all NC REALTORS® major events, which was first launched during 2017 Inaugural and used for each major event since then. If you downloaded it, have you found it useful? Yes No I didn't download it If not, please explain why. How would you rate NC REALTORS® marketing and communication efforts overall? Question Title * 23. How would you rate NC REALTORS® marketing and communication efforts overall? Excellent Above average Average Needs improvement If you selected "Needs Improvement," please explain. What do you think about the frequency or volume of communications you receive from NC REALTORS®? Question Title * 24. What do you think about the frequency or volume of communications you receive from NC REALTORS®? Way too many emails and newsletters are sent The volume/frequency is just right I don't think I receive enough communications or information from the association I don't know How do you prefer to receive NC REALTORS® news and other content? Question Title * 25. How do you prefer to receive NC REALTORS® news and other content? Email/newsletters Website Insight Snail mail Text/SMS Video Other (please specify) How much time do you spend consuming video content on a weekly basis - on average (estimate is fine). Question Title * 26. How much time do you spend consuming video content on a weekly basis - on average (estimate is fine). 5+ hours 3-4 hours 2-3 hours 1-2 hours Up to 1 hour None How do you consume the majority of video content? Question Title * 27. How do you consume the majority of video content? Phone Television Computer Tablet Other (please specify) Have you viewed a Mobile Mondays session on Facebook? Question Title * 28. Have you viewed a Mobile Mondays session on Facebook? Yes No Not sure; what's Mobile Mondays? If not, why not? What topics would you be interested in learning about in future Mobile Mondays sessions? Question Title * 29. What topics would you be interested in learning about in future Mobile Mondays sessions? Tech-focused Partner program Marketing and communications Website development Sales Strategic planning Financial planning Real estate trend focused Other (please specify) How frequently do you visit the new NC REALTORS® website? Question Title * 30. How frequently do you visit the new NC REALTORS® website? Today Last week Last month Last year Never Please rate the new NC REALTORS® website (ncrealtors.org) based on your experience. Question Title * 31. Please rate the new NC REALTORS® website (ncrealtors.org) based on your experience. Excellent Above average Average Needs improvement N/A If you selected "Needs Improvement," please explain. Would you be interested in making a cameo appearance or having a starring role in future NC REALTORS® videos? Question Title * 32. Would you be interested in making a cameo appearance or having a starring role in future NC REALTORS® videos? Yes No I need more information please If yes, what areas of expertise do you have or topics do you suggest? Are you interested in being interviewed for or writing original content for Insight, other NC REALTORS® owned marketing channels (e.g. blog), or industry publications/outlets? Question Title * 33. Are you interested in being interviewed for or writing original content for Insight, other NC REALTORS® owned marketing channels (e.g. blog), or industry publications/outlets? Yes No I need more information please If yes, please identify your specific areas of expertise. How often do you read NC REALTORS® Insight magazine, which is published and distributed to all members quarterly? Question Title * 34. How often do you read NC REALTORS® Insight magazine, which is published and distributed to all members quarterly? I read every issue in depth I read select stories within each issue I occasionally read a story that catches my attention I haven't read the magazine in some time Never If you don't read every issue of Insight, what type of content would compel you to read it more often and share it with your clients and prospects? How would you rate Insight magazine overall in terms of design, quality of content, frequency, etc.? Question Title * 35. How would you rate Insight magazine overall in terms of design, quality of content, frequency, etc.? Excellent Above average Adequate Needs improvement If you selected "Needs improvement," please explain. Are you interested in presenting your expertise as a speaker or trainer to internal or external audiences on real estate, business, or other related topics? Question Title * 36. Are you interested in presenting your expertise as a speaker or trainer to internal or external audiences on real estate, business, or other related topics? Yes No I need more information please If yes, what topics or special qualifications do you have as a speaker or trainer? In the past 10 years, how many of your transactions involved international buyers or sellers? Question Title * 37. In the past 10 years, how many of your transactions involved international buyers or sellers? 10+ 6-9 1-5 0 Would you like NC REALTORS® to better inform you on how to capture international transactions? Question Title * 38. Would you like NC REALTORS® to better inform you on how to capture international transactions? Yes No Are you aware of NC REALTORS® Global Network (global.ncrealtors.org), which launched during Winter Meetings? Question Title * 39. Are you aware of NC REALTORS® Global Network (global.ncrealtors.org), which launched during Winter Meetings? Yes No Not sure; what is the Global Network? Have you ever visited the NC REALTORS® Headquarters or Raleigh offices? Question Title * 40. Have you ever visited the NC REALTORS® Headquarters or Raleigh offices? Yes - Headquarters (Greensboro) Yes - Raleigh No If you visited one of the NC REALTORS® offices recently, please rate your overall experience with the facilities, location, and staff interaction. Question Title * 41. If you visited one of the NC REALTORS® offices recently, please rate your overall experience with the facilities, location, and staff interaction. Excellent Adequate Below par If your NC REALTORS® office visit was "Below par," please explain how we can better serve you on your next visit. Would you like to be a featured member for Member Mondays? Question Title * 42. Would you like to be a featured member for Member Mondays? Yes No Not sure; what is Member Mondays? Have you used NC REALTORS® newest member benefit Tech Helpline? Question Title * 43. Have you used NC REALTORS® newest member benefit Tech Helpline? Yes No Not sure; what is the Tech Helpline? If you have used NC REALTORS® newest member benefit, Tech Helpline, how would you rate the benefit? Question Title * 44. If you have used NC REALTORS® newest member benefit, Tech Helpline, how would you rate the benefit? Invaluable Excellent Average Needs improvement N/A or Haven't used it Done
