2018 NC REALTORS® Member Survey General Information Thank you for taking the NC REALTORS® general membership survey. We appreciate your time. Your feedback is extremely valuable to us and will help us better serve you. Question Title * 1. Please provide us with your contact information so we may follow up with you regarding specific questions. Name Company Address Address 2 City/Town State/Province ZIP/Postal Code NRDS No. Email Address Phone Number Question Title * 2. How many times have you attended NC REALTORS® Legislative Meetings? 10+ 7-9 4-6 1-3 Never If never, what would encourage your future attendance? Question Title * 3. Who would you like to see at the Legislative Forum? Question Title * 4. Do you find the Legislative Rally on Wednesday morning valuable? Yes No Not sure Question Title * 5. Would you consider coming to Raleigh the day of the legislative visits if there were CEs offered on the bus? Yes No Not sure If not, what would? Question Title * 6. Do you invest in NC REALTORS® PAC? Yes No If not, why not? Question Title * 7. If you invest in NC REALTORS® PAC at the major investor level ($1,000 or more), what benefits/recognition do you enjoy? What would you like to see added? Question Title * 8. Are you familiar with the NC Homeowners Alliance? Yes Somewhat No Question Title * 9. What is your preferred method of advocating for homeowner and property rights? Volunteering at local Alliance events Submitting a letter to the editor to your local paper Recruiting new homeowners Recruiting fellow REALTORS® to be more involved Volunteering on a government-related committee at my local association Volunteering for NC REALTORS® PAC at my local association Other (please specify) Question Title * 10. What local homeowner issues exist in your community? Zoning laws Tax issues Housing affordability Housing affordability challenges Blight Sprawl Low existing inventory Other (please specify) Question Title * 11. Are you interested in volunteering for NC REALTORS® Housing Foundation? Yes No I would like additional information please Question Title * 12. Are you interested in learning how to become an NC REALTORS® Housing Foudation Board Member? Yes No I would like more information please Question Title * 13. Please rate your experience with the NC REALTORS® Legal Hotline. Excellent Average Needs improvement Not sure; I haven't utilized the Legal Hotline yet What is the Legal Hotline? I need more information please If you have utilized the Legal Hotline, what do you like the most and least about it? What recommendations do you have for how it can better serve you? Question Title * 14. Are you familiar with the NC REALTORS® William C. Bass Leadership Academy? Yes; I'm an alum Somewhat No; what is the NC REALTORS® William C. Bass Leadership Academy? Are you interested in learning more about the NC REALTORS® William C. Bass Leadership Academy? Question Title * 15. Overall, are you satisfied with your NC REALTORS® membership? Very satisfied Satisfied Not as satisfied as I'd like to be Not satisfied at all If not, please explain. Question Title * 16. How would you rate the overall value of your NC REALTORS® membership? Extremely valuable; I don't know what I would ever do without NC REALTORS® Above average; The member benefits, products, and services exceed my expectations and investment Sufficient; Membership meets my needs and expected ROI Below average; I feel I should be getting more value for my money If you answered "Below average," please explain how NC REALTORS® can better serve you. Question Title * 17. Are you involved with NAR, NC REALTORS®, or your local association at the Committee or Board level? Yes No If not, what would convince you to become more involved? Question Title * 18. As an NC REALTOR® member, what member benefits, services or products provide you with the most value? XCHANGE (Convention and Expo) Legislative Meetings Communications Insight magazine Mobile Mondays Community Engagement Legal Q&As Inaugural Meetings Advocacy Partner Program discounts Winter Meetings Tech Helpline Other (please specify) Question Title * 19. Do you attend XCHANGE - the NC REALTORS® Convention and Expo? Yes No If not, what would entice you to attend each year? Question Title * 20. What speakers, celebrities, and industry leaders would you like to see at future NC REALTORS® events? Question Title * 21. Where would you like to attend future NC REALTORS® Convention and Expo events? Question Title * 22. We have a Yapp app for all NC REALTORS® major events, which was first launched during 2017 Inaugural and used for each major event since then. If you downloaded it, have you found it useful? Yes No I didn't download it If not, please explain why. Question Title * 23. How would you rate NC REALTORS® marketing and communication efforts overall? Excellent Above average Average Needs improvement If you selected "Needs Improvement," please explain. Question Title * 24. What do you think about the frequency or volume of communications you receive from NC REALTORS®? Way too many emails and newsletters are sent The volume/frequency is just right I don't think I receive enough communications or information from the association I don't know Question Title * 25. How do you prefer to receive NC REALTORS® news and other content? Email/newsletters Website Insight Snail mail Text/SMS Video Other (please specify) Question Title * 26. How much time do you spend consuming video content on a weekly basis - on average (estimate is fine). 5+ hours 3-4 hours 2-3 hours 1-2 hours Up to 1 hour None Question Title * 27. How do you consume the majority of video content? Phone Television Computer Tablet Other (please specify) Question Title * 28. Have you viewed a Mobile Mondays session on Facebook? Yes No Not sure; what's Mobile Mondays? If not, why not? Question Title * 29. What topics would you be interested in learning about in future Mobile Mondays sessions? Tech-focused Partner program Marketing and communications Website development Sales Strategic planning Financial planning Real estate trend focused Other (please specify) Question Title * 30. How frequently do you visit the new NC REALTORS® website? Today Last week Last month Last year Never Question Title * 31. Please rate the new NC REALTORS® website (ncrealtors.org), which was launched in November 2017, based on your experience. Excellent Above average Average Needs improvement N/A If you selected "Needs Improvement," please explain. Question Title * 32. Would you be interested in making a cameo appearance or having a starring role in future NC REALTORS® videos? Yes No I need more information please If yes, what areas of expertise do you have or topics do you suggest? Question Title * 33. Are you interested in being interviewed for or writing original content for Insight, other NC REALTORS® owned marketing channels (e.g. blog), or industry publications/outlets? Yes No I need more information please If yes, please identify your specific areas of expertise. Question Title * 34. How often do you read NC REALTORS® Insight magazine, which is published and distributed to all members quarterly? I read every issue in depth I read select stories within each issue I occasionally read a story that catches my attention I haven't read the magazine in some time Never If you don't read every issue of Insight, what type of content would compel you to read it more often and share it with your clients and prospects? Question Title * 35. How would you rate Insight magazine overall in terms of design, quality of content, frequency, etc.? Excellent Above average Adequate Needs improvement If you selected "Needs improvement," please explain. Question Title * 36. Are you interested in presenting your expertise as a speaker or trainer to internal or external audiences on real estate, business, or other related topics? Yes No I need more information please If yes, what topics or special qualifications do you have as a speaker or trainer? Question Title * 37. In the past 10 years, how many of your transactions involved international buyers or sellers? 10+ 6-9 1-5 0 Question Title * 38. Would you like NC REALTORS® to better inform you on how to capture international transactions? Yes No Question Title * 39. Are you aware of NC REALTORS® Global Network (global.ncrealtors.org), which launched in January 2018? Yes No Not sure; what is the Global Network? Question Title * 40. Have you ever visited the NC REALTORS® Headquarters or Raleigh offices? Yes - Headquarters (Greensboro) Yes - Raleigh No Question Title * 41. If you visited one of the NC REALTORS® offices recently, please rate your overall experience with the facilities, location, and staff interaction. Excellent Adequate Below par If your NC REALTORS® office visit was "Below par," please explain how we can better serve you on your next visit. Question Title * 42. Would you like to be a featured member for Member Mondays? Yes No Not sure; what is Member Mondays? Question Title * 43. Have you used NC REALTORS® newest member benefit Tech Helpline? Yes No Not sure; what is the Tech Helpline? Question Title * 44. If you have used NC REALTORS® newest member benefit, Tech Helpline, how would you rate the benefit? Invaluable Excellent Average Needs improvement N/A or Haven't used it Done
