The Australian Commission on Safety and Quality in Health Care (the Commission) has developed the National Safety and Quality Digital Mental Health (NSQDMH) Standards in collaboration with consumers, carers, clinicians, service providers and technical experts.

The primary aim of the NSQDMH Standards is to improve the quality of digital mental health service provision and to protect service users from harm. The NSQDMH Standards provide a quality assurance mechanism that tests whether relevant systems are in place to ensure that expected standards of safety and quality are met, and a nationally consistent statement about the standard of care service users can expect from a digital mental health service.

The Commission is seeking feedback on the draft NSQDMH Standards from consumers and carers, clinicians, service providers, developers, and any other interested stakeholders.

This survey will take approximately 20 minutes to complete if you are answering all questions.

You do not need to answer every question. If there is a question that is not applicable to you or for which you do not have feedback, you can skip the question. 

You are invited to provide feedback on the whole document, or alternatively, specific parts that are important to you. When providing feedback, please reference the specific Standard, page item and/or action. Any response will be de-identified and will not be attributed to you or your service.

Consultation on this resource will run until 8 May 2020.

The Commission is running a series of public forums and webinars in March and April 2020 to support the consultation process. You can register your interest for one of these sessions at

If you have any questions in relation to this consultation process, please contact:

Ben Prest
Senior Project Officer
02 9126 3600

7% of survey complete.