Client survey Question Title * 1. Which location did you visit with your pet? Culver City Tustin Woodland Hills Torrance Phone consult OK Question Title * 2. Which oncologist took care of your pet today? Dr. Mona Rosenberg Dr. Sara Fiocchi Dr. Avenelle Turner Dr. Jarred Lyons Dr. Julie Bulman-Fleming Dr. David Bommarito Dr. Susie Kang Dr. Valerie Wiles Dr. Vincent Baldanza Dr. Elizabeth Schuh Dr. Kim Johnson OK Question Title * 3. Were you greeted promptly when you arrived? Yes No OK Question Title * 4. We make every effort to start your appointment on time. Did we meet our goal? OK Question Title * 5. Was there anything we could have done to make your visit with the doctor more valuable? OK Question Title * 6. Were all of your questions answered during the consult? OK Question Title * 7. Were the care plans, explained in a clear and easy to understand manner? Yes No OK Question Title * 8. Was there one staff member who stood out and went above and beyond your expectations? The staff member on the phone who booked my appointment. The staff member who greeted me and checked me in. The staff member who put me in the exam room. The staff member that came in with care plans. The staff member who checked me out. I simply can not choose, everyone stood out and was amazing. No one stood out as going above and beyond. OK Question Title * 9. Were there any follow up conversations with us after your consultation, do you have any feedback regarding that experience? OK Question Title * 10. Would you like a call back regarding your experience with Veterinary Cancer Group? Please leave your name and phone number, Marlo Varvarinecz, our Operations manager, will call you back. OK DONE