Software and App Customer Feedback with NPS®

Cruise - Beta Testing

Question Title

* 1. How likely is it that you would recommend this software to a friend or family member?

NOT AT ALL LIKELY

EXTREMELY LIKELY

0

1

2

3

4

5

6

7

8

9

10

0

1

2

3

4

5

6

7

8

9

10

Question Title

* 2. Rate the reliability:

No issues

Had a crash/error

Had a few crashes/errors

Was annoyed with crashes/errors

Question Title

* 3. Rate the design:

Attractive colors and spacing

Okay

Could use some improvement

Needs much improvement

Question Title

* 4. Rate the usability:

Easy to figure out and use

Could figure out, but not right away

Was confused some of the time

Was confused much of the time

I eventually gave up

Question Title

* 5. What was good that you liked?

Question Title

* 6. What was bad that you did NOT like? And how would you improve it?

Question Title

* 7. At what price per month, would this app be too expensive?

Question Title

* 8. At what price per month, would this app be a bargain?

Question Title

* 9. At what price per month, would this app be so low, that you think the quality could not be that good?

Question Title

* 10. Please provide your name/email address?