In continuous efforts to improve and deliver exemplary Managed Review services to our clients, XDD would like to gather your input on the Antitrust Caustic Soda Litigation Project and our overall performance across a wide range of Managed Review Services facets.  Please take a few moments to answer the following (26) anonymous survey questions.  Your input is greatly appreciated.

Please make sure to complete your survey by Tuesday, April 20th as we’ll be closing it by 5 PM EDT that day.

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* 1. The training received was better than training on other matters

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* 2. I had a complete understanding of the case facts and issues after reviewing the training material

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* 3. The resource documents provided were adequate

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* 4. The usability/understanding of the coding manual was clear to me

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* 5. The accessibility of resource materials was adequate

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* 6. I found the explanation of case issues coding, explanation of confidentiality thresholds (Conf, AEO, Outside Only) complete and adequate

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* 7. The review layout was clear and concise

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* 8. The privilege layout was clear

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* 9. I found the sample document exercise to be helpful

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* 10. The communication internally and externally was adequate

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* 11. The Issue log process was clear and documented

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* 12. Outside counsel was timely and responsive

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* 13. The guidance provided by counsel when addressing issue log items was clear and adequate

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* 14. The database design (STRs, hit highlighting) was effective and clear

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* 15. The batching process/workflow process was clear and complete

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* 16. The redaction workflows were concise and clear

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* 17. The equipment/remote set up was adequate for me to work effectively

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* 18. Process of releasing documents for production was effective and clear.

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* 19. The project interruptions (running out of docs, pauses, etc.) were minimal

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* 20. The oral presentation was more effective than the written materials

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* 21. The Reading Day was helpful

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* 22. The sample document exercise improved my overall understanding of the protocol

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* 23. The team worked together effectively (internally and externally)

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* 24. The written materials were more effective than the oral presentation

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* 25. The oral presentation was more effective than the written materials

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* 26. Any additional feedback you’d like to share

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