* 1. I am completing this survey about my experience with:(Check all that apply)

* 2. Overall rating of service received.

* 3. Town staff informed me about the overall process and timelines of my project.

* 4. Town staff gave me complete and consistent answers regarding my project

* 5. Town staff coordinated amongst themselves to ensure my project went smoothly through the process.

* 6. Town staff responded to me in a timely manner (e.g., e-mails and phone calls returned within 24 hours).

* 7. Town staff made themselves available to me to respond to questions/concerns I had about my project.

* 8. Town staff provided constructive input, feedback or guidance to me that were helpful in moving my project along.

* 9. Town staff:

* 10. Name of Town employee(s) who helped you (Optional):

* 11. Please provide additional feedback about your experience working with us (what we did well, what we need to improve on) (Optional):

* 12. Can we contact you regarding this survey to help improve our service? If "Yes," please provide your contact information below (Optional):

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