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Kings Energy Services Customer Satisfaction Survey
1.
Which branch of Kings Energy do you work with most often?
Red Deer
Grande Prairie
Dawson Creek
Provost
Drayton Valley
Cambridge
2.
Which of the following services have you utilized from Kings Energy Services? Please choose all that apply.
Valve Services
Electrical Services
Instrumentation Services
Measurement Services
Product Supply Services
3.
How long have you been a valued client of Kings Energy Services?
0-11 months
1-2 years
3-5 years
Over 5 years
4.
How well would you say Kings Energy's products and/or services meet your needs?
Not sufficiently at all
1 star
Somewhat sufficiently
2 stars
Sufficiently
3 stars
Very Sufficiently
4 stars
Other (please specify)
5.
How would you rate the value of the products and services Kings Energy has provided to your company?
Not much value
1 star
Slight value
2 stars
Fair Value
3 stars
Excellent value
4 stars
6.
How would you rate the quality of products and/or services received from Kings Energy?
Poor quality
1 star
Fair quality
2 stars
Good quality
3 stars
Excellent quality
4 stars
7.
How would you rate the responsiveness of Kings Energy?
Not at all responsive
1 star
Fairly responsive
2 stars
Responsive
3 stars
Very responsive
4 stars
8.
How likely are you to purchase proudcts and/or services from Kings Energy going forward?
Not at all likely
1 star
Somewhat likely
2 stars
Very likely
3 stars
Extremely likely
4 stars
9.
On a scale of 0 to 10,
How likely is it that you would recommend Kings Energy Services to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
10.
Do you have any recommendations for improvement for Kings Energy Services?