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* 1. Empowerment is:

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* 2. Employees who are engaged in their work are happy, more productive and take pride in their work.

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* 3. Non-tangible rewards include

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* 4. Trust is the foundation upon which all relationships are built.

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* 5. A credible leader is:

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* 6. A supportive leader is:

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* 7. To build the connection between an employee's interest and the interest of the company it's recommended to set clear standards and goals, define accountability, and recognize accomplishments.

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* 8. Engaged employees don't have the opportunity to use their strengths and make a difference.

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* 9. Engaged employees:

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* 10. Successful leaders:

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