YMCA Member Experience Survey

At the Y, we exist to strengthen community. Together with people like you, we nurture the potential of kids, help people understand and improve their health, and provide opportunities to give back and support their neighbors. So join our cause. And create meaningful change not just for you, but also for your community.

This survey was created to help us better serve YOU! Thank you in advance for taking the time out of your day for us.

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* 1. Which branch of the River Valley Regional YMCA do you use most frequently?

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* 2. The Y has helped improve my overall health and well-being

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* 3. What is your "Y" story? Would you like to share any positive story of impact the Y has had in your life past or current? Please share your name if willing, otherwise feel free to remain anonymous.

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* 4. Based on the following list of possible amenities at your branch, which do you use on a regular basis? Please check all that apply.

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* 5. What additional equipment or facility improvements would you like to see at your branch?

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* 6. Are there additional programs or services that you would like to see offered at your Y branch?

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* 7. The Y presents a clean, well-maintained facility including equipment.

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* 8. I feel that the YMCA is or provides the following: (select all that apply)

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* 9. Did you know that the Y aims to provide access to our services to all regardless of ability to pay through access to our financial aid program?

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* 10. Did you know that we have a mobile Y App called Daxko that allows you to digitally scan into that facility, manage your YMCA account including registering for programs, check schedules, receive important notices and updates and more?

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* 11. How likely are you to reccomend the Y to Friends or family?

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On a scale of 0-10 where 10 means "extremely likely" and 0 means "not at all likely"

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* 12. The YMCA has a corporate partnership program designed to offer membership discounts to companies for their employees. Please share your employer or company's name.

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* 13. The YMCA is a serivce organization built on a foundation of volunteers. Are you interested in taking part on a volunteer committee? If yes please provide your name and contact information.

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* 14. Did you know last year alone the RVR YMCA provided over $100,000 in free community-benefiting programs and services. These services, such as our Live Strong cancer survivor program and backpack food programs, are provided through donations and not by membership dues. Are you interested in adding a one-time or recurring donation to your membership? If so please provide your contact information below, and thank you!

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