1. We Are Going To Miss You!

At West Central our mission is to provide you a quality service at a competitive price and serve you with excellence.

Your feelings and facts about the service you received from West Central are important to us. We appreciate your time today to let us know what we could have done to keep your business and what we can do to earn your business back by telling us how you feel about our service.

We enjoyed being your wireless cell phone provider and thank you for your business.

We would love to have the opportunity to serve you again!

* 1. What could we have done to keep you from leaving West Central?

* 2. How can we get your business back?

* 3. What are your feelings about how you were treated when you came into one of our stores or called in?

* 4. Did we go above and beyond to solve all your questions and exceed your expectations?

* 5. Do you have any other information you want us to know?