What service(s) did we provide for you?

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* 1. What service(s) did we provide for you?

How did you learn about us?

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* 2. How did you learn about us?

Overall, how satisfied or dissatisfied are you with Parks Highway Service & Towing?

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* 3. Overall, how satisfied or dissatisfied are you with Parks Highway Service & Towing?

How would you rate the value of the service?

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* 4. How would you rate the value of the service?

How likely is it that you would recommend Parks Highway Service & Towing to a friend or colleague?

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* 5. How likely is it that you would recommend Parks Highway Service & Towing to a friend or colleague?

Not at all likely
Extremely likely
How likely are you to use our services again?

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* 6. How likely are you to use our services again?

If you dealt with a motor club or dispatching service, please rate them:

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* 7. If you dealt with a motor club or dispatching service, please rate them:

  Completely satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfied N/A
Amount of time on the phone
Ease of explaining what you needed and where you were
Courtesy of call taker
Accuracy of estimated time of arrival
Follow up contact
How would you rate Parks Highway Service & Towing?

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* 8. How would you rate Parks Highway Service & Towing?

  Completely Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
Courtesy and professionalism of person on the phone
Timeliness of arrival
Driver's appearance and courtesy
Acknowledgement/greeting
Identification on driver's uniform and/or vehicle
Truck's appearance and comfort
Operator's skill and care of your vehicle
Operator's reassurances and effective communication with you
Arrangements made for tow destination
If a tow, satisfaction with service at destination
Payment arrangements
Meeting or exceeding your expectations
Who paid for the services?

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* 9. Who paid for the services?

Please tell us about youself. (Check all appropriate boxes)

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* 10. Please tell us about youself. (Check all appropriate boxes)

T