Skip to content

Community Resident Survey 2026

Every three years, Action for a Better Community, Inc. (ABC) completes a community assessment to learn about the needs of our community. We value your feedback! Please take a few minutes to complete this survey by Friday, June 26, 2026. Note: The word community refers to the city of Rochester/Monroe County.
By answering all questions on the survey, your name will be entered into a drawing for a $25.00 VISA gift card. There will be 8 winners. Please provide your name and phone number at the end of the survey so we can contact you if you are one of the winners of the drawing. We will notify the 8 winners by Tuesday, June 30, 2026.
1.What is your zip code?
2.Have you ever had any of the following roles at ABC? (check all that apply)
3.How valuable is ABC to our community?
4.What are our community's greatest strengths?
5.What is the biggest barrier or challenge facing our community?
6.What help, services or community resources have been most useful to you and your family/household?
7.What help or services do you think our community needs more of?
8.What are some challenges for you and people you know? (check all that apply)
This is a challenge
Trouble paying for basic needs (rent/mortgage, bills, food, childcare, or healthcare)
Unstable housing (lost or risk of losing housing, couch surfing, moving often, or unsafe living conditions)
Job concerns (no job, low pay, not enough hours, or trouble finding work, hostile work environment)
Childcare concerns (can’t find care, too expensive, can’t get childcare during my work hours, long waitlists, or concerns about safety or quality)
Transportation challenges (no car; car not working; no bus; too expensive; no access to car insurance/registration, etc...)
Health concerns (long-term illness, injury, disability, ongoing health issue[s], stress, anxiety, depression, other mental or emotional challenges, substance use)
Social or family concerns (feeling alone, family conflict, or caring for others)
School or skill concerns (trouble in school, language barriers, or learning job or computer skills)
Technology concerns (no internet, phone, or computer, or trouble using them)
Discrimination (e.g. anti-LBGTQ+, racism, etc...)
Crime or safety concerns (crime in the community, online crime (e.g. scams, fraud, sextortion), violence, or feeling unsafe)
Immigration concerns (problems getting papers or documents, legal issues, or fear of seeking services or deportation)
Support services challenges for people living with HIV (trouble getting care, medication, or support; cost or insurance issues; stigma or privacy concerns)
9.Which of the following comes closer to your view about poverty?
10.Have you ever experienced unfair treatment or barriers related to who you are?
11.If you said "yes" to Question #10, what types of unfair treatment or barriers have you experienced AND where did this happen? (check all that apply)
In the workplace
In school
In health care setting
In community/public settings
In housing
In accessing/receiving services, benefits
Online
Being treated unfairly because of race or ethnicity
Being treated unfairly because of gender
Being treated unfairly because of sexual orientation or gender identity
Being treated unfairly because of income or financial situation
Being treated unfairly because of age
Being treated unfairly because of disability
Being treated unfairly because of health status
Being treated unfairly because of religion
Being treated unfairly because of language or accent
Limited access to opportunities (jobs, education, services)
Being excluded or left out
Being treated with less respect
Facing negative assumptions or stereotypes
Difficulty accessing services or support
12.Which groups do you think experience bias or unfair treatment in our community? (check all that apply)
13.How true are the following statements for you?
Very True
Somewhat True
Not Very True
Not True At All
I don't know
Bias and discrimination (like racism, sexism, or unfair treatment of LGBTQ+ people) make it harder for some groups to move up in life.
Personal bias, even when people don’t realize it, can hurt individuals and families and make it harder for them to succeed
Unfair rules or systems can make it harder for organizations to reach and help all the people who need support
14.Have your public benefits (like SNAP, Medicaid, TA, etc...) ever gone down or stopped when your income went up even a little, so you had less money than you expected?
15.What, if any, are your concerns about recent government changes that may affect benefits (like SNAP or Medicaid) for you, your household, or someone you know?
16.Have you ever had any of the following problems when trying to find or use resources in our community? (check all that apply)
17.What are the main ways you get information about community events, services, and resources? (check all that apply)
18.If you are interested in having your name entered into the drawing for a $25 gift card, please provide your name and phone number below.