Knowledge Network UK is a knowledge sharing and networking group for those working in KM in law firms and other professional services. It started life as Knowledge Network West, based in Bristol, but is now branching out into Manchester and Birmingham. A new national website is on its way, but for now you can find out more about Bristol's Knowledge Network here www.knowledgenetworkwest.com.

This survey is for those who may be interested in the Birmingham Knowledge Network group.

In order to make sure that the group serves as wide an audience as possible and provides great value for money, I would be grateful if you would answer a few questions to help me understand which topics you would find useful and how else the group could develop.

Your answers will be anonymous and confidential.

Question Title

* 1. How would you characterise your main role? Tick as many as apply.

Question Title

* 2. Have you attended a Knowledge Network West event before?

Question Title

* 3. What might stop you coming to a KN event?

Question Title

* 4. Which of the following topics would interest you?

  1 - not interested 2 3 - neutral 4 5 - really interested
Social media for knowledge sharing
Change management
Trial, test, learn - iterative improvements
Effecting cultural changes/working with different organisations' cultures
Presentation skills
KM theory and practice - basics
Automated document assembly
Conversation as a tools for knowledge sharing
KM theory and practice - hot current topics
Using LinkedIn/Twitter/blogs
Improving sharing of tacit knowledge
Presentations from IT suppliers
Understanding lawyers better, to work with them more effectively
Improving communication, in particular with the C-Suite/Executive Board
Leadership
Knowledge mapping
Search and/or know how databases
Knowledge-based marketing
Impact of cloud computing
Extranets and KM for clients
Process mapping
Project Management/LPM
New ideas for understanding customer engagement/feedback
Topics relating to learning and training
Understanding how KM works in other sectors
Developing business cases
Reward and recognition schemes
Report writing skills
Measuring return on investment
Personal Knowledge Management and Snowden's theories
Intranet design
Developing KM strategies (departmental and whole firm)
Process (Lean, Kaizen, 6 sigma or similar)
Improving knowledge sharing through formalised conversations
Understanding how KM teams/hierarchies/roles work
Innovation and creativity
Understanding how clients see KM in law firms
Social media for marketing
Artifical intelligence

Question Title

* 5. What types of presenter would you like to hear from?

  1 - not interested 2 3 - neutral 4 5 - really interested
Members of the group
Senior managers from other businesses
Senior managers from legal sector
Academics or similar
Consultants/trainers
Clients
Suppliers
Fee earners/users talking about their needs
KM practitioners/experts

Question Title

* 6. All events will need to be practical/useful, but what kinds of events do you enjoy?

  1 - not interested 2 3 - neutral 4 5 - really interested
Case studies/sharing experiences
General information gathering about what everyone else is doing
Events where I don't have to speak in public
Keeping abreast of hot topics
Events with a lot of interaction and discussion
Explaining application of useful theories

Question Title

* 7. Would you be prepared to pay an additional fee (in addition to annual fee, or a larger single event fee) for a particular (famous) presenter?

Question Title

* 8. What is your firm's biggest challenge for 2016? (whether KM related or not)

Question Title

* 9. What is your biggest personal KM/work challenge for 2016?

Question Title

* 10. What other additional services would you find valuable from Knowledge Network UK?

  1 - not interested 2 3 - neutral 4 5 - really interested
Video-linked meetings (to annual members in different towns)
Research link-ups with local Universities (if possible)
An annual survey of IT/KM priorities/other
Negotiated discounts for annual members from reliable suppliers (if this proves possible)
Ability to attend meetings at different locations for annual members
Our own "experts database"
A list of names/roles/email addresses of all members (subject to their consent)
White papers/articles on topics of interest
Surveys of best practice relating to KM implementation
Online training on KM topics
Separate online discussion/forum area purely for annual members (different to LinkedIn group)

Question Title

* 11. What other additional services would you find valuable from KN, even if they required an increase (say £25-50) in the annual fee?

  1 - not interested 2 3 - neutral 4 5 - really interested
Online training on KM topics
Lunch provided at the training events
Additional White papers/articles on topics of interest
Greater discount for buying additional tickets to events

Question Title

* 12. Would you attend a KN if it was in a different town (i.e. not Bristol, Birmingham or Manchester)? If so, where?

Question Title

* 13. Can you suggest someone suitable to present to the group on a topic?

Question Title

* 14. Do you have any more ideas to improve Knowledge Network?

Question Title

* 15. Is there anything we can do/change/offer which would persuade you to join KN?

Question Title

* 16. If you are interested in finding out more/joining the mailing list to be kept up to date, add your email address here.

T