It's once again time for our stakeholder annual review.

Liverpool & Knowsley SEND IASS (special educational needs and disabilities, information, advice and support service) is collecting feedback about your experience.

A big thank you to all those that provided feedback last year, as it helped to secure additional funding. Over the summer, we used this to recruit an administrator covering the helpline Mon-Weds and a Children and Young Persons worker. We also recruited a part-time SEND IASS support officer in each area to replace the Independent Supporter roles which came to an end nationally. 

We appreciate you taking time to give us feedback and will use it to further improve the service and wherever possible to recruit extra staff.

We may be in touch to gather more information around the answers provided and your comments may be shared anonymously with our local and national stakeholders, this means other organisations that we work with and people that use our services.

Submission of this survey acts as consent for WIRED to collect and use your data as outlined in the WIRED Group privacy policy - to see our policy please Click here.

If you have any questions relating to use or storage of your data, or would like the policy explaining further please call us on 0151 522 7990 or email contact@wired.me.uk



Thank you for taking the time to complete.

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* 1. Name 

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* 2. Phone Number and/or Email 

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* 3. Tell us which area your work covers

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* 4. What sector do you work in?

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* 5. What is your client group? Please select all that apply

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* 6. Have you referred or sign posted parents or young people to our service in the past?

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* 7. If you have not referred or sign posted to us please tell us why?

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* 8. Please rate your experience of multi-agency working with our service

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* 9. Have you contacted Liverpool & Knowsley SEND IASS for information or advice for yourself, to better support the families you are working with?

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* 10. Please tell us of any differences our service has made to the families you work with and/or any difference to multi-agency working

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* 11. Please share any other comments 

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