Customer Service Feedback We'd love to hear your feedback! Question Title * 1. Address Name Email Address Question Title * 2. Who assisted you today? Megan Carlie Shelby Brittnie Jordan Mitchell Melinda Alexandria Jade Jared Other (please specify) Question Title * 3. How would you compare Klim Customer Service to past experiences with other companies? Question Title * 4. Was your customer service representative friendly and efficient? Question Title * 5. In regards to the customer service you were given today, what is one thing that stood out or that we could improve on? Question Title * 6. Do you feel that we had the adequate knowledge and tools to assist you? Yes No Question Title * 7. Did we meet, or exceed, your expectations? Yes No Other (please specify) Question Title * 8. The following question is based on a 1 to 10 scale with, 10 being the highest (best) score. How likely would you be on a scale of 1 to 10 to refer a friend to the customer service professional that assisted you? 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 Question Title * 9. Were you satisfied with the outcome of your request? If not please explain. Yes No If NO, please explain. Question Title * 10. What would you like to see KLIM carry in the future? Question Title * 11. What additional information can we provide you about KLIM and our products? Done
