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* 1. Contact Information

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* 2. Service Performed

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* 3. Store Visited

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* 4. Date Visited

Date

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* 5. Was your vehicle ready at the quoted time?

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* 6. Did the price estimate reflect the actual cost, or if additional work was required, were you consulted for approval prior to them proceeding?

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* 7. Was the Auto-Lab location clean, including the waiting area and restrooms?

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* 8. Were the technicians knowledgeable, efficient and polite?

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* 9. How would you rate the quality of service?

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* 10. How responsive have we been to your questions or concerns about servicing your vehicle?

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* 11. Overall, how satisfied or dissatisfied are you with Auto-Lab Complete Car Care Centers?

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* 12. How likely is it that you would recommend Auto-Lab Complete Car Care Centers to a friend or colleague?

Not at all likely
Extremely likely

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* 13. Do you have any other comments, questions, or concerns?

T