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Service Questionnaire (For Carry-in Service)
Thank you for using Shun Hing Service. Please help us by taking a few minutes to tell us about the experience of your latest visit. Your valuable opinion means so much for us to better serve you in the future!
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1.
What is the purpose of this visit?
Repair
Purchase
Other (please specify)
2.
The customer servie center you have visited
Kwai Chung
Jordan
Tin Hau
Macau
3.
Manner of staff at service counter
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
4.
Time to wait for service
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
5.
Manner of staff of spare parts hotline
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
Not applicable
6.
Explanation of the repair / charge items
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
7.
Repair result
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
8.
Our service compared to other similar companies
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
9.
Q8, if dissatisfied, your preferred company:
10.
Appreciation / Comments
11.
Kindly provide the below information.
Name
Contact No
Service Order / Invoice No*
Fee Charged (if any)*
Product*
Model No.*
Thank you for taking the time to complete this survey.
Our Shun Hing Service App has been launched. Provide you an interactive platform for an easy and one- stop warranty registration, service appointment and a wide range of benefits. Please download at :
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https://apple.co/2SIPVap
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Current Progress,
0 of 11 answered