PestWeb - Customer Input Survey

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* 1. Which best describes your relationship with Univar?

Univar is my only supplier

Univar is my primary supplier, among others

Univar is just one of many suppliers I use

I am not a regular Univar customer

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* 2. Which best describes your position or job title?

Owner, President, or CEO

General Manager or Director

Pest Control Technician

Operations or administrative role

Other (please specify)

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* 3. When do you most commonly access PestWeb? (check all that apply)

At work, during breaks

At work, while on the job

At home, after hours

Anytime, from my mobile device

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* 4. What is your main reason for visiting PestWeb?

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* 5. What other pest control industry websites do you use? Why do you use these sites?

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* 6. How valuable do you find each of the following PestWeb features?

	Very valuable	Somewhat valuable	Not valuable	Did not know this feature existed
Product labels & SDS	Product labels & SDS Very valuable	Product labels & SDS Somewhat valuable	Product labels & SDS Not valuable	Product labels & SDS Did not know this feature existed
PestWeb Plus dashboard	PestWeb Plus dashboard Very valuable	PestWeb Plus dashboard Somewhat valuable	PestWeb Plus dashboard Not valuable	PestWeb Plus dashboard Did not know this feature existed
ProTraining courses	ProTraining courses Very valuable	ProTraining courses Somewhat valuable	ProTraining courses Not valuable	ProTraining courses Did not know this feature existed
Product videos	Product videos Very valuable	Product videos Somewhat valuable	Product videos Not valuable	Product videos Did not know this feature existed
Ask Mr. Pest Control	Ask Mr. Pest Control Very valuable	Ask Mr. Pest Control Somewhat valuable	Ask Mr. Pest Control Not valuable	Ask Mr. Pest Control Did not know this feature existed
Pest or Weed ID	Pest or Weed ID Very valuable	Pest or Weed ID Somewhat valuable	Pest or Weed ID Not valuable	Pest or Weed ID Did not know this feature existed
Product of the Month & other promos	Product of the Month & other promos Very valuable	Product of the Month & other promos Somewhat valuable	Product of the Month & other promos Not valuable	Product of the Month & other promos Did not know this feature existed
Classified Ads: businesses for sale, help wanted, equipment for sale, etc.	Classified Ads: businesses for sale, help wanted, equipment for sale, etc. Very valuable	Classified Ads: businesses for sale, help wanted, equipment for sale, etc. Somewhat valuable	Classified Ads: businesses for sale, help wanted, equipment for sale, etc. Not valuable	Classified Ads: businesses for sale, help wanted, equipment for sale, etc. Did not know this feature existed
Connectivity newsletter	Connectivity newsletter Very valuable	Connectivity newsletter Somewhat valuable	Connectivity newsletter Not valuable	Connectivity newsletter Did not know this feature existed
Product information & descriptions	Product information & descriptions Very valuable	Product information & descriptions Somewhat valuable	Product information & descriptions Not valuable	Product information & descriptions Did not know this feature existed
Industry news & events	Industry news & events Very valuable	Industry news & events Somewhat valuable	Industry news & events Not valuable	Industry news & events Did not know this feature existed

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* 7. Which statement best reflects your thoughts about PestWeb's content?

Everything on PestWeb is vital; don't change or remove anything

There is a lot of great info on PestWeb but it's too difficult to find

PestWeb should focus on a handful of things and remove the rest

I don't find anything useful or helpful on the current website

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* 8. If you could make ONE change to improve PestWeb, what would it be?

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* 9. Which method would you FIRST use to locate new information on PestWeb?

View the homepage for related topics

Scan the navigation menu for categories

Perform a website search

Other (please specify)

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* 10. What level of agreement do you have with the following statements about PestWeb?

	Strongly agree	Agree	Disagree	Strongly disagree
PestWeb is a modern, user-friendly website	PestWeb is a modern, user-friendly website Strongly agree	PestWeb is a modern, user-friendly website Agree	PestWeb is a modern, user-friendly website Disagree	PestWeb is a modern, user-friendly website Strongly disagree
PestWeb is cluttered with content I do not find useful	PestWeb is cluttered with content I do not find useful Strongly agree	PestWeb is cluttered with content I do not find useful Agree	PestWeb is cluttered with content I do not find useful Disagree	PestWeb is cluttered with content I do not find useful Strongly disagree
The site has too many advertisements on it	The site has too many advertisements on it Strongly agree	The site has too many advertisements on it Agree	The site has too many advertisements on it Disagree	The site has too many advertisements on it Strongly disagree
Sometimes I come to PestWeb just to explore	Sometimes I come to PestWeb just to explore Strongly agree	Sometimes I come to PestWeb just to explore Agree	Sometimes I come to PestWeb just to explore Disagree	Sometimes I come to PestWeb just to explore Strongly disagree
I only use PestWeb because I'm required to	I only use PestWeb because I'm required to Strongly agree	I only use PestWeb because I'm required to Agree	I only use PestWeb because I'm required to Disagree	I only use PestWeb because I'm required to Strongly disagree
I can always find what I'm looking for quickly	I can always find what I'm looking for quickly Strongly agree	I can always find what I'm looking for quickly Agree	I can always find what I'm looking for quickly Disagree	I can always find what I'm looking for quickly Strongly disagree
The first time I visited PestWeb, I felt lost	The first time I visited PestWeb, I felt lost Strongly agree	The first time I visited PestWeb, I felt lost Agree	The first time I visited PestWeb, I felt lost Disagree	The first time I visited PestWeb, I felt lost Strongly disagree
There is no other website quite like PestWeb	There is no other website quite like PestWeb Strongly agree	There is no other website quite like PestWeb Agree	There is no other website quite like PestWeb Disagree	There is no other website quite like PestWeb Strongly disagree
I enjoy bargain hunting on PestWeb	I enjoy bargain hunting on PestWeb Strongly agree	I enjoy bargain hunting on PestWeb Agree	I enjoy bargain hunting on PestWeb Disagree	I enjoy bargain hunting on PestWeb Strongly disagree

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* 11. When viewing a specific product's page on PestWeb, which of the following content is useful to you? (Check all that apply)

Labels & SDS

Product images

Direct access to the Online Store listing

User ratings & reviews

Product videos

Product training videos

Product description text

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* 12. Where would you enjoy receiving updates about new PestWeb content? (Check all that apply)

Email newsletter

Social media

Homepage featured marquee

Phone notifications

From my Univar rep

I would not want updates

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* 1. Which best describes your relationship with Univar?

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* 2. Which best describes your position or job title?

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* 3. When do you most commonly access PestWeb? (check all that apply)

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* 4. What is your main reason for visiting PestWeb?

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* 5. What other pest control industry websites do you use? Why do you use these sites?

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* 6. How valuable do you find each of the following PestWeb features?

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* 7. Which statement best reflects your thoughts about PestWeb's content?

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* 8. If you could make ONE change to improve PestWeb, what would it be?

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* 9. Which method would you FIRST use to locate new information on PestWeb?

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* 10. What level of agreement do you have with the following statements about PestWeb?

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* 11. When viewing a specific product's page on PestWeb, which of the following content is useful to you? (Check all that apply)

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* 12. Where would you enjoy receiving updates about new PestWeb content? (Check all that apply)

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* 13. Please provide your email address - to be used ONLY for survey follow-up from Univar