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PestWeb - Customer Input
1.
Which best describes your relationship with Univar?
Univar is my only supplier
Univar is my primary supplier, among others
Univar is just one of many suppliers I use
I am not a regular Univar customer
2.
Which best describes your position or job title?
Owner, President, or CEO
General Manager or Director
Pest Control Technician
Operations or administrative role
Other (please specify)
3.
When do you most commonly access PestWeb? (check all that apply)
At work, during breaks
At work, while on the job
At home, after hours
Anytime, from my mobile device
4.
What is your main reason for visiting PestWeb?
5.
What other pest control industry websites do you use? Why do you use these sites?
6.
How valuable do you find each of the following PestWeb features?
Very valuable
Somewhat valuable
Not valuable
Did not know this feature existed
Pest or Weed ID
Very valuable
Somewhat valuable
Not valuable
Did not know this feature existed
Product videos
Very valuable
Somewhat valuable
Not valuable
Did not know this feature existed
Industry news & events
Very valuable
Somewhat valuable
Not valuable
Did not know this feature existed
Product labels & SDS
Very valuable
Somewhat valuable
Not valuable
Did not know this feature existed
Ask Mr. Pest Control
Very valuable
Somewhat valuable
Not valuable
Did not know this feature existed
Product of the Month & other promos
Very valuable
Somewhat valuable
Not valuable
Did not know this feature existed
PestWeb Plus dashboard
Very valuable
Somewhat valuable
Not valuable
Did not know this feature existed
Classified Ads: businesses for sale, help wanted, equipment for sale, etc.
Very valuable
Somewhat valuable
Not valuable
Did not know this feature existed
Connectivity newsletter
Very valuable
Somewhat valuable
Not valuable
Did not know this feature existed
ProTraining courses
Very valuable
Somewhat valuable
Not valuable
Did not know this feature existed
Product information & descriptions
Very valuable
Somewhat valuable
Not valuable
Did not know this feature existed
7.
Which statement best reflects your thoughts about PestWeb's content?
Everything on PestWeb is vital; don't change or remove anything
There is a lot of great info on PestWeb but it's too difficult to find
PestWeb should focus on a handful of things and remove the rest
I don't find anything useful or helpful on the current website
8.
If you could make ONE change to improve PestWeb, what would it be?
9.
Which method would you FIRST use to locate new information on PestWeb?
View the homepage for related topics
Scan the navigation menu for categories
Perform a website search
Other (please specify)
10.
What level of agreement do you have with the following statements about PestWeb?
Strongly agree
Agree
Disagree
Strongly disagree
I enjoy bargain hunting on PestWeb
Strongly agree
Agree
Disagree
Strongly disagree
I only use PestWeb because I'm required to
Strongly agree
Agree
Disagree
Strongly disagree
PestWeb is a modern, user-friendly website
Strongly agree
Agree
Disagree
Strongly disagree
Sometimes I come to PestWeb just to explore
Strongly agree
Agree
Disagree
Strongly disagree
I can always find what I'm looking for quickly
Strongly agree
Agree
Disagree
Strongly disagree
There is no other website quite like PestWeb
Strongly agree
Agree
Disagree
Strongly disagree
The first time I visited PestWeb, I felt lost
Strongly agree
Agree
Disagree
Strongly disagree
PestWeb is cluttered with content I do not find useful
Strongly agree
Agree
Disagree
Strongly disagree
The site has too many advertisements on it
Strongly agree
Agree
Disagree
Strongly disagree
11.
When viewing a specific product's page on PestWeb, which of the following content is useful to you? (Check all that apply)
Product videos
Product description text
Direct access to the Online Store listing
Product images
User ratings & reviews
Product training videos
Labels & SDS
12.
Where would you enjoy receiving updates about new PestWeb content? (Check all that apply)
Email newsletter
Social media
Homepage featured marquee
Phone notifications
From my Univar rep
I would not want updates
13.
Please provide your email address - to be used ONLY for survey follow-up from Univar