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Customer Satisfaction Survey
1.
On a scale of 0 to 10,
How likely is it that you would recommend Sacramento River Discovery Center, Inc. to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
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2
3
4
5
6
7
8
9
10
2.
Overall, how satisfied or dissatisfied are you with our Sacramento River Discovery Center, Inc.?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
Other (Please, be specific with any postive or negative feedback)
3.
Which of the following words would you use to describe our services? Select all that apply.
Educational
Lacking Educational Value
Useful Information
Unique
Well Worth the Visit
Not Worth the Visit
Impractical
Ineffective
Poor quality of Service
Unreliable
Friendly
Unfriendly
Welcoming
Unwelcoming
Other (Please, be specific with any positive or negative feedback)
4.
How well do our services meet your needs?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
Other (Please, be specific with any positive or negative feedback)
5.
How would you rate your experience at Sacramento River Discovery Center, Inc.?
Far above average
Above average
Average
Below average
Far below average
Other (Please, be specific with any positive or negative feedback)
6.
How responsive have we been to your questions about our services?
Extremely helpful
Very helpful
Somewhat helpful
Not so helpful
Not at all helpful
Other (Please, be specific with any positive or negative feedback)
7.
How long have you been a visitor at Sacramento River Discovery Center, Inc.?
This is my first time visiting
Less than six months
Six months to a year
1 - 2 years
3 or more years
I haven't visited yet
Other (Please, be specific with any positive or negative feedback)
8.
How likely are you to visit Sacramento River Discovery Center, Inc. again?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
Other (Please, be specific with any positive or negative feedback)
9.
How did you hear about us?
Was just visiting the Red Bluff Recreation Area
Was Camping
Was Fishing
Was playing Disc Golf
My child had a field trip here/I had a field trip here as a child
Online/Website
Friend/Family
Other (Please, be specific with any positive or negative feedback)
10.
Overall, how would you rate the quality of your experience with Sacramento River Discovery Center, Inc.?
⭐⭐⭐⭐⭐
⭐⭐⭐⭐
⭐⭐⭐
⭐⭐
⭐
Please, add any positive or negative feedback, suggestions or comments.
Current Progress,
0 of 10 answered