1. How would you rate the quality of J3 sample analysis?

2. How closely did J3's sample turnaround time follow your project timeline?

3. How convenient is J3's after hours drop box to use?

4. Compared to J3's competitors, is our service quality better, worse, or about the same?

5. How well do the customer service representatives at J3 solve your problems?

6. How likely are you to recommend J3 Resources to people you know ?

7. How easy is it to find the information you are looking for on www.j3resources.com?

8. Overall, are you satisfied with the service you received at J3 Resources, neither satisfied nor dissatisfied with it, or dissatisfied with it?

9. Is there anything else you'd like J3's company management to know?