Children's Special Health Care Services Client Survey 2026

Please help us improve our services by answering the following questions.

Thank you for your participation.

Question Title

* 1. Are you involved in any other program(s) at the Tuscola County Health Department? (Select all that apply)

Immunizations

Maternal & Infant Health Program

Family Planning/STI

WIC

Other (please specify)

None of the above

Question Title

* 2. Have you encountered any problems, or have concerns with any of the following? (Select all that apply)

Contacting the program or person you need

Scheduling an appointment

Agency hours of operation

Receiving appointment reminders

Reading, understanding and completing paperwork or forms

Wait times

Privacy when speaking to staff

If so, please explain

None of the above

Question Title

* 3. How do you stay current on information from or about CSHCS? (Select all that apply)

Facebook (Tuscola County CSHCS)

Website (www.tchd.us)

Other (please specify)

Question Title

* 4. Do you feel like you are actively involved in your plan of care?

Yes

If not, please explain why.

Question Title

* 5. Please rate the overall performance of the CSHCS staff you interact with

Excellent

Good

Fair

Poor

Question Title

* 6. Please rate your overall satisfaction with the CSHCS program

Very satisfied

Satisfied

Dissatisfied

Very dissatisfied

Question Title

* 7. Are you aware of the Family Center? (The Family Center is a state-wide program that's a resource, source of support, and partner for all families of children with special healthcare needs in Michigan)

Yes

If you would like more info, please share your name and phone number.

Question Title

* 8. Do you have any needs not being met, or would you like assistance getting in contact with a support group?

Yes

If yes, please put your name and phone number