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1.
What are you trying to do on ScoutShop.org today?
(Required.)
Find a specific product I know I want
Figure out what my Scout needs for a program, rank, or activity
Research product information
Just browsing
Something else
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2.
How easy or difficult was it?
(Required.)
Very Difficult
Difficult
Neutral
Easy
Very easy
Very Difficult
Difficult
Neutral
Easy
Very easy
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3.
What was the main thing that got in the way?
(Required.)
Nothing, everything is great
Search results were not helpful
Filters or sorting did not help me narrow choices
I am not sure which items are correct for my Scout's program, rank, or activity
Menus or categories are confusing
Product information was missing or unclear
The site was slow or had a technical issue
An item was out of stock or unavailable
Something else
4.
What is one thing you would change about ScoutShop.org?
5.
Which best describes you?
Parent or guardian of a Scout
Scout or youth member
Adult leader or volunteer
Council, camp, or unit purchaser
Shopping for a gift
Other (please specify)
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