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The Salvation Army of Lee County: measuring our impact

The Salvation Army of Lee County is seeking community input to better understand local needs, perceptions of our organization, and opportunities to strengthen our service to the community. This survey should take approximately 8-10 minutes to complete. Responses are anonymous unless you choose to provide contact information.
SECTION 1: ABOUT YOU
1.How long have you lived or worked in Lee County?
2.What's your age range??
SECTION 2: KNOWLEDGE OF THE SALVATION ARMY
3.How familiar are you with The Salvation Army?
Extremely familiar
Very familiar
Somewhat familiar
Slightly familiar
Not familiar at all
4.When you hear “The Salvation Army,” what immediately comes to mind?
SECTION 3: COMMUNITY PERCEPTIONS
5.Overall, how would you rate The Salvation Army’s reputation in Lee County?
6.What words would you use to describe The Salvation Army of Lee County?
7.What does The Salvation Army of Lee County do especially well?
8.What could The Salvation Army do better?
9.Please indicate your level of agreement with the following statements:
Strongly Agree
Agree
Not Sure
Disagree
Strongly Disagree
The Salvation Army of Lee County is a trusted organization.
The Salvation Army of Lee County makes a positive impact in Lee County.
The Salvation Army of Lee County uses donations responsibly.
The Salvation Army of Lee County understands local community needs.
The Salvation Army of Lee County treats people with dignity and respect.
The Salvation Army of Lee County is visible in the community.
The Salvation Army of Lee County collaborates well with other organizations.
10.How well do you think Lee County's nonprofit organizations work together to meet community needs?
11.What could local nonprofits do better together?
SECTION 4: COMMUNITY NEEDS
12.When you think about nonprofits serving Lee County, which organizations do you think do the most good?
13.Are there any needs nonprofit organizations are NOT meeting in Lee County?
SECTION 5: YOUR EXPERIENCE WITH THE SALVATION ARMY
14.Have you ever:
(Check all that apply)
15.If you have interacted with The Salvation Army, how would you rate your overall experience?
16.Please tell us about anything you'd like to share about your experience.
SECTION 6: FUTURE PRIORITIES
17.How likely are you to:
Very Likely
Likely
Not Sure
Unlikely
Very Unlikely
Donate
Volunteer
Attend an event
Involve my church in support of The Salvation Army
Recommend The Salvation Army to others
Partner with The Salvation Army
Seek assistance if needed
18.Is there anything that would make you more likely to engage with The Salvation Army?
19.What is one thing you wish more people knew about The Salvation Army?
20.What community challenge or unmet need do you believe The Salvation Army should focus on in the future?
21.If you were part of The Salvation Army of Lee County's leadership, what would be your top priority?
22.Many friends of The Salvation Army choose to care for others long into the future—simply by including a gift in their will or estate plans. It’s a meaningful way to reflect the values that have guided your life and help ensure The Salvation Army can continue meeting needs for generations to come.

Have you ever considered including The Salvation Army in your plans?
OPTIONAL FOLLOW-UP
23.Would you be willing to participate in a future focus group or interview?
24.If yes, please provide your name, email address, and/or phone number.