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2021 USMS Long Course National Championship
Satisfaction Survey
1.
On a scale of 1 to 7, please rate your satisfaction with the:
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Meet entry process (online entry)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Travel information provided (online and in magazine)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
COVID-19 protocols
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Pre-event email updates (info provided, quality, timeliness)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Meet program (online PDF)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Online registration form (waiver)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Check-in experience on-site (welcoming, ease of navigation)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Distance event check-in process
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Heat sheet accessibility on deck
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Heat and psych sheet availability at usms.org
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Venue (seating, air quality, etc.)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Locker rooms (size, facilities)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Competition pool/s (markings, blocks, lane lines, temp, availability, etc.)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Warm-up pool/s (temp, space, availability, etc.)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Other food options at venue (food and beverage selection, quality)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Vendor area (selection of merchandise, accessibility, quality of presentation)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Parking (convenience, cost)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Results availability at usms.org
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Results availability via Meet Mobile
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Live streaming of the event on usms.org and Youtube
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Travel, transportation, and accommodations experience
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Destination city (visitor experience when not at the venue)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Meet entry fee
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
2.
How many USMS pool national championships have you attended before this one?
Zero - this is my first
1-3
4-6
I have attended more than 6 USMS pool national championships
3.
Would you like to see the meet split into morning and afternoon sessions by age group (i.e. 60+ and 18-59) once operations return to 'normal' (i.e. no COVID restrictions, spectators encouraged, 1000+ swimmers which creates more rest in between events) so swimmers only need to be at the pool for a few hours at a time.
Yes
No
Maybe
Please expand on your thoughts
4.
What did you like best about 2021 USMS Long Course Nationals?
5.
What did you like least about 2021 USMS Long Course Nationals?
6.
Additional Comments:
