1. MALIA Vendor Evaluation Survey: Serials/Subscriptions

State procurement regulations require that current vendors be evaluated. Please use this form to evaluate MALIA vendors used by your library.

* 1. EBSCO Information Services: Indicate the level of service you have received from EBSCO for the following categories during the contract period:

  Excellent Good Fair Poor
Quality of Goods/Services Received
Timeliness of Delivery or Performance
Responsiveness of vendor To Needs/Problems
Reasonableness of Charges For Goods/Services
Documentation of Service For Goods/Services
Overall Rating of Vendor Performance

* 2. Wolper Subscription Services: Indicate the level of service you have received from Wolper Subscription Services for the following categories during the contract period:

  Excellent Good Fair Poor
Quality of Goods/Services Received
Timeliness of Delivery or Performance
Responsiveness of vendor To Needs/Problems
Reasonableness of Charges For Goods/Services
Documentation of Service For Goods/Services
Overall Rating of Vendor Performance

* 3. W.T. Cox Information Services: Indicate the level of service you have received from W.T. Cox for the following categories during the contract period:

  Excellent Good Fair Poor
Quality of Goods/Services Received
Timeliness of Delivery or Performance
Responsiveness of vendor To Needs/Problems
Reasonableness of Charges For Goods/Services
Documentation of Service For Goods/Services
Overall Rating of Vendor Performance

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