* 1. When you called for service, the Dispatcher on the phone was courteous and helpful.

* 2. Did the dispatch center gather information in a timley manner.

* 3. Scott & White EMS arrived at the appointed time.

* 4. Scott & White EMS personnel acted in a compassionate and caring manner.

* 5. Scott & White EMS personnel were knowledgeable and competent.

* 6. Scott & White EMS personnel listened to the report given by the facility staff and asked appropriate questions to ensure quality patient care.

* 7. Scott & White EMS personnel were professional.

Comments:

* 8. Additional Comments:

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